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Windows installer problem


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#1
richocki

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When I try to install certain programs I get a message saying the Windows Installer could not be accessed. I am not in Safe Mode so I guess, as the rest of the message says, the installer is incorrectly installed. Where do I find this "installer" and is there anything else I should/have to do?
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#2
ultimateslacker2

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Hi Richocki,

Is the full message The Windows Installer service could not be accessed?

If so, follow the guide here http://support.microsoft.com/kb/324516

HTH
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#3
richocki

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Yes, the service could not be accessed. I am off to your link.........

OK. In the msconfig file under services Windows Installer is listed as stopped and there was a check in the box. I followed through with the instructions clicking on OK and rebooting. It's still listed as stopped - nothing has changed. It still does not work. How would I change the 'stopped' to 'running'? I am assuming that could be the problem. In the mean time I am going to try step 2 and re-register it.

Edited by richocki, 10 February 2007 - 06:45 PM.

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#4
ultimateslacker2

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O.K.

Post back the results, I'll be here :whistling:
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#5
richocki

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Well ultimateslacker2 thank you for your help. It is now working as it should. The step 2 - registrering msiexec - did it. It now shows running in msconfig. Thanks again for you help.
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#6
ultimateslacker2

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Anytime :blink:

Thanks for letting me know.


Enjoy! :whistling:
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