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I am so annoyed! (USB problems)


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#1
weebitclueless

weebitclueless

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Okay, I bought a Hi-Speed USB 2.0 4-port Hub by Belkin so I could be on high-speed internet and have my Ipod plgged in at the same time (yes, I now know that wasn't necessary, I didn't realize there were more usb ports on the back of my computer tower. Duh.). Anyway, this thing didn't work and it also seems to have disabled all of my usb ports. When I plug in my Ipod the computer doesn't recognize it. My printer doesn't work (I hear the refrain "problems communicating with the printer" when I try to print). I've tried using different usb cords. I've unplugged everything and rebooted a few times. I can be online because I'm using an ethernet cord instead of the usb cord to connect my modem. I am crazy irritated here. Anyne have a clue what's going on?
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#2
Jack123

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01-weebitclueless [USB Issues]-10th FEB-2007

weebitclueless – Welcome to – Geeks to Go –

Need to know more info on your PC –

(1)- Motherboard Manufacturer & Model Number
(2)- Power Supply – Make – Model – Wattage
(3)- How many USB Ports in Rear & Front
(4)- What Model Number of Belkin 4 Port HUB
(5)- What Service Pack is installed with Windows XP
(6)- How old is computer
(7)- Is XP an upgrade from WIN-98


Open Device Manager –
(1)- Right Click – My Computer
(2)- Click on – Properties – On Pop down Menu
(3)- Click On – Hardware Tab –
(4)- Click on – Device Manager Tab –
(5)- Click on – View Tab –
(6)- Set – Device by Type –
(7)- Scroll Down to bottom of listed devices to – Universal BUS Controllers –
(8)- You should have at least 2 of these – maybe 4 –Expand all by clicking on the – (+) – sign
(9)- Do you see any Yellow Warning signs – Exclamation Points –

You can open the – Device Properties Page – by double clicking on them – Click on Driver Tab – and then click on – Details - & see what drivers are installed –

Post back what kind of Controllers you see – and wheter you see any 2.0 USB Device Controllers


See what you can do with this & post back info on PC – I need to know what Motherboard support you have –

Jack123 –

Edited by Jack123, 10 February 2007 - 10:12 PM.

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#3
weebitclueless

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Thanks for responding, Jack.

(1)- Motherboard Manufacturer & Model Number
It's a Dell computer, not sure of the model #, where would I find that?

(2)- Power Supply – Make – Model – Wattage
Help me find this info, please

(3)- How many USB Ports in Rear & Front
one in front, 2 in rear

(4)- What Model Number of Belkin 4 Port HUB
I'm not sure which # on this thing is the model #. Maybe F5U244-ME. Or N10117

(5)- What Service Pack is installed with Windows XP
Not entirely sure what you mean. It has an Intel Pentium processor.

(6)- How old is computer
Purchased new in 2001

(7)- Is XP an upgrade from WIN-98
No, it came with xp


Under Universal Series Bus controllers it says I have two Intel® 82801 BA/BAM USB Universal Host Controller- 2442 and two USB Root Hub

Does any of that help?
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#4
Jack123

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02-weebitclueless [USB Issues]-10th FEB-2007

It's a Dell computer, not sure of the model #, where would I find that?


Well – Can you give me more – Dell ?? It should have some more info – Like Dell Dimension 4XXX or
Do you have a Manual – I can search the internet if I knew the entire Name -

See the attachment – for instructions for downloading the following Program – Creating Reports & Attaching the Reports to your next Post – I need 4 Reports -

Download the Free Home Edition of [EVEREST] so I can analyze your PC on USB Capability - http://www.filehippo...d_everest_home/

Jack123-



Attached File  03_Instructions_EVEREST_Full_Report_Attatchment.doc   33KB   25 downloads
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