I'm attempting to establish a dial-up connection on a friend's PC as per the steps below:
1) Network and Internet Connections
2) Set up or change your Internet connection
3) New Connection Wizard
4) Connect to the Internet
5) Set up my connection manually
6) Connect using a dial-up modem
Unfortunately, the 'Connect using a dial-up modem' option is grayed out, and the only option available is 'Connect using a broadband connection that is always on'.
I am also receiving the message 'Modem not detected' when I attempt to dial-up using the software provided by the ISP, but a modem is already installed in the COM1 port.
The operating system is Windows XP Home Edition
I would really appreciate it if someone could please explain what is going on, and advise I what I can do to rectify the situation.