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Blue Screen Error


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#1
lolibear

lolibear

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For the past few days my computer has been crashing and going to a blue
error screen, shorty followed by a restart. This happens every 3-4 hours
after gameplay, it always happens. I have tried rebooting my computer but
nothing has seemed to worked. The blue screen pops up and the computer restarts. This type of problem only happends when I am playing World Of Warcraft. In game I experiece some lag and connection issues, especially in big cities like shatrah, which never used to happen then the error+crash every 3-4 hours.

I'm not sure if this has anything to do with it, but this problem started
occurring the same day I had another issue with the game, an issue that was
fixed. The problem prior to these blue screen error was as critical error
message that I got when I tried to load WoW. I went to the WoW tech. site to
find an answer and I got it. I was told to delete the CACHE folder. I did
this and it worked, I could play again. Yet 4 hours later I started getting
blue screen errors and computer restarts. I'm also not entirly sure this has anything to do with WoW at all, I only use this computer for WoW so I have never seen the blue screen come up outside the game. When in game the blue screen does not pop up instances, but I have noticed that since this problem has started ive been lagging and freezing more often, inside and outside instances.

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
This is ther error screen I get:

A problem has been detected and windows has been shut down to prevent damage
to your computer.

If this is the first time you've seen this stop error screen restart your
computer. If this screen appears again, follow these steps:
-Check to be sure you have adequate disk space. If a driver is identified in
the stop mesage, disable the driver or check with the manufacturer for
driver updates. Try changing vido adapters.
-Check w/ your hardware vendor for any BIOS updates. disable BIOS memory
options such as changing or shadowing. If you need to use safe mode to
remove or disable compnents, restart your computer, press F8 to select
Advanced Startup options and then select Safe Mode.

Technical information:
*** Stop: 0x0000007E (0x0000005, 0xEBF162EA, 0xEDF9B0F4, 0xEDF9ADF0)

*** HSF2K.sys - Address EBF162EA base at EBF11000, datestamp 451287F2

Beginning dump of physical memory
Physical memory dump complete
Contact your system administrator or technical support group for a further
assistance
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#2
starjax

starjax

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I recommend that you use some canned air to blow out all the fans and heatsinks on your system. once that is done lets check the temps your system is running at.

Download Speedfan (The download link is in the first line of the second paragraph), and install it. Once it's installed, run the program and post here the information it shows. The information I want you to post is the stuff that is circled in the example picture I have attached.

Posted Image


Now that has been done, stop 7e errors are normally related to video drivers. I recommend updating your video drivers and see if that helps.
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