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Blue Screen of Death (Possibly virus?)


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#1
ChaosApothecary

ChaosApothecary

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So my lappy of about 2 years just ran into some trouble. Mainly, the blue screen of death.

It's happening a LOT. I tried running anti-virus, but only removed very minor things. I checked MSconfig for any malicious programs in my start list, but found nothing out of the ordinary.

Upon crashing to the blue screen, the computer dumps its physical memory; whatever that means.

I attempted to run disk-check, and its coming up with a LOT of things, things I have never even seen before, things like:

10-12 "Orphaned files" that it replaced. What the [bleep] is an orphaned file?

After running disk-scan once and restarting, the computer crashed to the blue screen of death again. If it makes any difference, the blue screen of death appears to be random; sometimes it will happen right away, sometimes it will take 5-6 min.

I'm running disk-scan for the 2nd time now, and this time is replacing a ton of "bad clusters". Hopefully this second run-through will clean up the issue; but if it doesn't are there any suggestions about how to fix it?

I shudder to reform (nuke) the whole computer, and would like to leave that as a last resort.

Blue screen of death reads as follows:

A problem has been detected and windows has been shut down to prevent damage to your computer.

The problem seems to be caused by the following file: win32k.sys

PAGE_FAULT_IN_NONPAGED_AREA

If this is the first time you've seen this Stop error screen....

....Technical information:

*** STOP:0x00000050 (0xBC0AEF7C,0x00000000,0xBF8588F6,0x00000001)

*** win32k.sys -Address BF8588F6 base at BF800000, DateStamp 43446a58

Beginning dump of physical memory
Physical memory dump complete.


Here is the HiJackThis report:
Logfile of HijackThis v1.99.1
Scan saved at 10:06:47 PM, on 2/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\savedump.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\ACS.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Belkin\Nostromo\nost_LM.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\WINDOWS\System32\svchost.exe
c:\TOSHIBA\Ivp\Swupdate\swupdtmr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.toshiba.com/search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://toshibadirect.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Loadout Manager.lnk = C:\Program Files\Belkin\Nostromo\nost_LM.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\AIM.EXE
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\System32\ACS.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: CeEPwrSvc - COMPAL ELECTRONIC INC. - C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\Ivp\Swupdate\swupdtmr.exe
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#2
miekiemoes

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Hello,

This is no malware related problem here. Could be caused by faulty ram - memory corrupted. Did you overclock your ram and cpu?
Anyway,
That's why I suggest you start a thread in the Hardware forum here.
Don't post a Hijackthislog there... just give detailed info about your problem.

By the way, you may want to read next threads as well where you'll find a lot of different solutions:
http://www.annoyance...nxp/t1031315908
http://www.techspot....-Win32ksys.html
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#3
miekiemoes

miekiemoes

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :whistling:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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