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Computer Restarting itself

Started by Mitch Pelley , Feb 13 2007 11:53 AM

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#1
Mitch Pelley

Posted 13 February 2007 - 11:53 AM

Member

Member
18 posts

Hey there, My friend has a computer problem and I am hoping someone can help. She did some windows updates. When prompted to restart her system , she did. The problem now is that the computer keeps restarting before Windows XP loads. She cannot start in Safe Mode either. Any help would be great.

Mitch

#2
ultimateslacker2

Posted 13 February 2007 - 02:46 PM

Member 1K

Retired Staff
1,581 posts

Hey whats up mitch? Do this for me please

[*]Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.
Note:Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted to do so.
[*]When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
Note:If you have a dual-boot or multiple-boot computer, select the installation that you want to access from the Recovery Console.
[*]When you are prompted to do so, type the Administrator password. If the administrator password is blank, just press ENTER.
[*]At the Recovery Console command prompt, type the following then press Enter:

chkdsk /r

[*]Allow this to run UNDISTURBED until completed (45 min or so)
[*]Report any errors
[/list]