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Trouble installing Adaware


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#1
geodava

geodava

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Hi,

I hope someone can help me with this. I recently restarted my computer which I often have to do because it freezes a lot ... anyway one time recently I had to restore my registry ... there were some changes- which I expected re: shortcuts, etc. Anyway, my Adaware shortcut was gone and I could not find the program except for the file containing the logfiles. I recently downloaded the latest adaware personal (which is compatible with win98) but when I tried to install it I go this message right away:

"Error1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."

Could someone please help me get around this so I can install adaware again?

Thank you in advance to anyone who can aid me in thie.

-David
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#2
Neil Jones

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Hmm, error 1721 and Windows 98 is pretty much undocumented.

This might help, download this and give it a run, restart the computer and try install Adware again.
http://www.microsoft...02-DE3BB768148F

Failing that, this might help:
http://support.micro...kb/290301/en-us
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#3
geodava

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Thanks for the response, but it did not work. I got a message saying "the specified service already exists" when I tried to run it. Any more ideas?

Thanks!
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#4
geodava

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(update)

I guess that these programs are a sort of zipped set that unzips itself ... when i used winrar to extract the files it worked fine and i just added a shortcut to the new file. Works fine now ... not sure what the problem was before but it is fixed now.

Thanks for your help!
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