[GypsyJim]

Newly installed H-L DVD Model GCC-4480B. Drivers installed. Windows 2000. Message is
"DVD Player cannot play this file". Windows Media Player 6.4

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That windows media player is pretty old. I think the latest for W2000 is 9.0

Install the latest DirectX which is 9.0C....I think.

What kind of file are you trying to play. I know with movies you have to install a DVD decoder. It's software that should have came with your drive. Perhaps that's what you mean when you say the latest drivers are installed.

[macten]

That windows media player is pretty old. I think the latest for W2000 is 9.0

Install the latest DirectX which is 9.0C....I think.

What kind of file are you trying to play. I know with movies you have to install a DVD decoder. It's software that should have came with your drive. Perhaps that's what you mean when you say the latest drivers are installed.

[GypsyJim]

it is a used DVD rom, and i found a driver for it. it is installed properly with no conflicts, but when I try to play a DVD i get a message that says- Failed to query the needed interfaces for dvd playback, I just upgraded windows media player and get the same results.

[macten]

Is that DVD a movie?

[GypsyJim]

yes it is, i have tried several.

[macten]

your probably out of luck. you need a DVD decoder to play that movie. when you buy a new dvd drive they give you a disk with a dvd decoder on it. you could try the manufacturer of the drive....

I just went through this problem with my Cendyne dvd drive. I tried to install the software but it required a key which is probably in a box in my storage unit. I tried the manufacturer of the software but I can't get another key. It will have to wait till I move....

I've looked on the Internet and can't find a free decoder....

[macten]

thinking about it....I believe I saw dvd decoders for sale. You'll have to do a search on 'dvd decoder' and then try and determine if it will work with your drive. There are no free ones that I'm aware of....