Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Will restoring to factory settings fix my problem?


  • Please log in to reply

#1
youngratty

youngratty

    Member

  • Member
  • PipPip
  • 59 posts
In a cupboard I have a neglected old pc with Windows ME - last time anyone used it, it had aquired a whole raft of Trojans and other nasties.

I'd like to try to get it up and running for my youngest son to use and wonder if you could tell me if restoring the machine to factory settings would rid it of the gremlins lurking on the hard drive?
If the answer to this is yes, then can anyone point me towards 'an idiot's guide to restoring...'?

Any advice/suggestions would be very gratefully received
Thanks very much
:whistling:
  • 0

Advertisements


#2
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Have you got the ME CD

Is there any data / programmes on the PC you need
  • 0

#3
youngratty

youngratty

    Member

  • Topic Starter
  • Member
  • PipPip
  • 59 posts
Thanks for responding Keith.
It came with Windows ME pre-installed, but there's a recovery disk with it.
No, I don't mind losing whatever's on there.
  • 0

#4
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
What are the options if you insert the recovery disc
  • 0

#5
youngratty

youngratty

    Member

  • Topic Starter
  • Member
  • PipPip
  • 59 posts
Afraid I haven't got the machine up and running just now (it's in young son's bedroom & he's asleep).
I'll take a look tomorrow and keep my fingers crossed that you're still about and then I'll be in a position to respond properly if that's ok with you?
Thanks very much for picking up this thread.
:whistling:
  • 0

#6
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
That's fine, I will get an e-mail whenever you post in this thread
  • 0

#7
youngratty

youngratty

    Member

  • Topic Starter
  • Member
  • PipPip
  • 59 posts
Much appreciated Keith, thanks again.
  • 0

#8
youngratty

youngratty

    Member

  • Topic Starter
  • Member
  • PipPip
  • 59 posts
With the Mesh recovery disk in, I get:

PRELOAD
WIN9X
AUTORUN
CD-DUTCH
(+ same for other landguages)
INST95
INST95 EN.TM_
(then same for other langauges)
INSTALL
INSTALL
MASTERLOG

I've never been down a recovery route before, so your expert guidance would be more than much appreciated! :whistling:
  • 0

#9
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Can you load the CD, cancel auto run, right click the CD ROM Drive in my computer, click explore

ME isn't obvious in the list you posted

Open the 9X folder to look for a set up icon, same for the ME folder if there is one
  • 0

#10
youngratty

youngratty

    Member

  • Topic Starter
  • Member
  • PipPip
  • 59 posts
THere doesn't appear to be an obvious ME folder. In WIN9X there's a setup notepad and what looks to be a setup wav file, but that's it
  • 0

Advertisements


#11
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Can you right click the 9X folder then click properties and post the size of the folder
  • 0

#12
youngratty

youngratty

    Member

  • Topic Starter
  • Member
  • PipPip
  • 59 posts
It says it's 109MB
  • 0

#13
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Maybe ME was put on as an upgrade

Can you load the CD and select install, if it says 98 then go with that

If the CD will load a complete install of windows then you could look at wiping the drive, which is about the safest way of ensuring there isn't any unwanted bits, then clean install

98 (preferably 98SE), is more reliable than ME anyway
  • 0

#14
youngratty

youngratty

    Member

  • Topic Starter
  • Member
  • PipPip
  • 59 posts
Mmmmm....
I load the CD, select INSTALL and what I get is a screen which says
MASTER CD INSTALLER
SYSTEM DIAGNOSE VERSION 7.0©2000 Softhinks

Then is has a box for TEST, with option buttons for WAVE, MPEG,MIDI, AVI
and another box for DEVICE INSTALLATION, withoption buttons for SOUND CARD, VIDEO CARD, MODEM CARD, NETWORK CARD.
A third box called Other Options has a button for SYSTEM

The second INSTALL (which comes up as INSTALL.ICO) simply
me what programme I want to open it with...


There doesn't seem to be any reference anywhere on the disk to 98. Just to 95 as on the list above.
Do you reckon then this is Windows 95 with an upgrade? ..and actually no backup on the disk at all?

Edited by youngratty, 16 February 2007 - 05:20 AM.

  • 0

#15
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Because the existing data isn't a problem, you can click on anything which implies install, apart from the ones which are obviously not OS based

You could also contact Mesh to see what the disc should be capable of, you may have a drivers / applications only CD

http://www.meshcompu...SUPPORT_CONTACT

If this is the case then possible options are, e-bay or similar to get a version of windows which will run on the PC as is, or consider how much you would need to spend to upgrade the PC to run XP, ME isn't the best so look at 98SE or XP

If the " owner " of the PC is in full time education they will qualify for educational versions which are much cheaper

If the PC runs now you could run through this to check it is clear, however, you are stuck with a PC which you are unlikey to be able to repair the OS, so a windows CD is almost certainly going to be needed at some point

Please follow the procedures outlined here: Malware Removal Guide

You will need a PC which can connect to the internet

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

For the purpose of accurate malware analysis, Hijack This Logs are only dealt with in the Malware Forum. Posting them anywhere else will result in a delayed response

If you are unable to run any of the programmes, please ask for advice in the Malware Forum
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP