Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Laptop won't power up


  • Please log in to reply

#1
dnrflorence

dnrflorence

    Member

  • Member
  • PipPipPip
  • 129 posts
I work with a man who has a Dell Laptop. Recently his grand daughter picked it up off of the table and then dropped it on the floor. Now when you press the power button the green power light comes on for a split second and then it goes right back off. Has anybody ever dealt with this kind of thing before? Is there anybody who can help trouble shoot laptop problems? Let me know. Thanks in advance.
  • 0

Advertisements


#2
dsenette

dsenette

    Je suis Napoléon!

  • Administrator
  • 26,019 posts
  • MVP
well...when the words "dropped" and "won't turn on" come into play...then it's usually a pretty funky failure....could be anything really...could be as simple as something disconnecting inside the LT...or as complex as an HD read head coming apart....it's virtually impossible to troubleshoot PHYSICAL damage over an internet forum like this...and i don't like suggesting people take apart their laptops...if the thing is under warranty...he'll need to see if droppage is covered (probably isn't)...if this is a buisiness laptop...hopefully he was smart enough to put it on his insurance so that he can get a replacement....

you could try opening the thing up and seeing if anything got jarred or unplugged...but...without knowing what's broke..it's hard to find it
  • 0

#3
dnrflorence

dnrflorence

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 129 posts
Thanks for the follow up. I was afraid that I would get that answer. He says that it doesn't really matter if I tear in to it because it doesn't work anyway. I may start on it soon. Any suggestions on what to look for?
  • 0

#4
Samm

Samm

    Trusted Tech

  • Member
  • PipPipPipPipPipPip
  • 3,476 posts

Thanks for the follow up. I was afraid that I would get that answer. He says that it doesn't really matter if I tear in to it because it doesn't work anyway. I may start on it soon. Any suggestions on what to look for?


Just about anything - loose or damaged : internal cabling, PCB components, cpu, ram etc. It may help if your friend knows which bit of the laptop hit the floor first, as this may give some indication as to where the damage is most likely to be, and possibly the type of damage you need to look for.

Before you do though, have you tried powering the laptop on without the power adapter connected (i.e battery only) & without the battery (i.e power adapter only)?
  • 0

#5
dnrflorence

dnrflorence

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 129 posts
Yep! No luck either way. The same thing, a quick flash of the green power light. Anything else to try first?
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP