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Laptop has limited or no connectivity


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#1
hhb

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I have an HP Pavilion laptop running Windows XP home edition SP 2. I keep getting Limited or No Connectivity messages when the wireless attempts to get an IP address. I connect to a D-Link DI-524 router with version 3 firmware installed and WPA-PSK protection.

Unplugging the router and modem does not change the situation. The WinsockXPFix utility hasn't fixed it either.

I have been able to get around it by manually entering an IP address within the range of the router. However, I don't want to do that. It would keep me from visiting a local hotspot if I wanted to take my laptop to a public place.

I have a similar problem with a second laptop (compaq presario) running Vista Home Basic. None of the three options for repair work. Once again, a manually entered IP address works, but I want to use automatic IP address.
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#2
Fenor

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I would check and make sure that DHCP is ENABLED on the router. If it is and you still can't get a connection, then I suggest you contact the routers tech support for assistance.

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#3
hhb

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Then it is time for help from D-Link's geeks. DHCP is definitely on. Some laptops in the house have no problem with automatically obtaining an IP address.

Thank you for your help.
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#4
silverbeard

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Hi hhb,

If you can hard code the connection and it is functioning you should look at Start /Control Panel /Administrative Tools (clasic view) /Services. Be sure the DHCP Client is Started and set to automatic.
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#5
hhb

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The DHCP is set to Disabled and Automatic. The logon information is set to my account on the machine (which is the only account at the present moment)
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#6
Fenor

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The DHCP is set to Disabled and Automatic.


What do you mean by this? DHCP should have the STARTUP TYPE as Automatic and should be started.

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#7
hhb

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That is exactly the status of the DHCP on the laptop: the startup type is automatic, and it has a status of started.
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