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#1
Luckyjfl

Luckyjfl

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Hi Guys,
once again, I am looking for a little help please. After starting my pc, it crashes, with the screen freezing. I also cannot use the , Control - Alt - Delete, to stop the application I am using at that time. I have to reboot. this happens both when I am online and offline. Sometimes after only about 6 minutes after reboot. Although I have a creative sound card installed, I use the on board sound. would the fact that I have the sound card installed in the MB and not using it , have anything to do with the problem. Any help is appreciatted, please.

Lucky
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#2
SRX660

SRX660

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I doubt the sound card is the problem, but it would not hurt to pull the SB card out. Why have it in there if its not being used? I would think more interms of memory, or low power, and maybe a heat problem causing the problem.

You can download Memtest86, put the program to a floppy or CD and test your memory. Any errors at all usually means this is the problem.

http://www.memtest86.com/

If your memory is good the next thing i would check is the 12 volt line for the power supply. I download Speedfan for this and it just so happens it also reads the motherboard sensor temps. If your temps are over 60°, or your 12 volt line is below 11.8 volts, this is where your problem is. You could also have a low 5 volt line but this is seldom the real problem as most of the time its both the 12 volt and 5 volt.

http://www.almico.com/speedfan.php

If it is none of these it is usually a program running in the background using a lot of memory. In XP a ctrl-alt-delete brings up the task manager and look in the processes tab for programs using a lot of memory. Also look in the performance tab for cpu usage. You may have to go thru and find what program is causing this by trial and error.

SRX660
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#3
Luckyjfl

Luckyjfl

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Thanks, SRX, for the advice. I will try what you suggested, asap. By the way, I now have the creative labs sound card working, and have swithced off the onboard sound. I will wait and see if that sorts it as well.

Cheers

Lucky
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