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Lost CDRW and DVD drives


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#16
Amigatu

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This is all I could find:
PROCESSOR, 80547, PENTIUM 4 PRESCOTT DT, Pentium 4 Prescott DT, 3.2GHZ, 1 MEGB, 800FSB, SKT-T
1 N6835 INSTRUCTION, DEVIATE FOR CHAS L5.5/L6
1 7N242 KEYBOARD, 104, UNITED STATES, SILITEK, LOW COST, MIDNIGHT GRAY
1 F2854 KIT, MOUSE, PERSONAL SYSTEM 2, 2BTN, WHEEL, PRIMAX ELECTRONICS LTD
1 X2749 MODEM, V.92, DATA FAX, INTERNAL, DONNY, DELL AMERICAS ORGANIZATION
1 G3171 DIGITAL VIDEO DISK DRIVE, 16X, IDE (INTEGRATED DRIVE ELECTRONICS), HALF HEIGHT, EXTERNAL, CHASSIS 2001
1 W7065 ASSEMBLY, DVD+/-RW, 16X, HALF HEIGHT, PHILIPS, CHASSIS 2001
1 F3988 CARD (CIRCUIT), GRAPHICS, 128, X300, SERVER ENHANCED, MRMGA8
1 5U692 FLOPPY DRIVE, 1.44M, 3.5" FORM FACTOR, 3MD, NO BEZEL, SAMSUNG, CHASSIS 2001
1 T4340 HARD DRIVE, 160GB, Serial ATA, 7.2K, 8MB, Maxtor Calypso
1 T7166 KIT, SOFTWARE, WP-PRDCT-STE12, ENGLAND/ENGLISH, V2
1 H1501 KIT, SOFTWARE, WXP-PLUS-DME, ORIGINAL EQUIPMENT MFGR., ENGLAND/ENGLISH
1 H8412 KIT, SOFTWARE, OVERPACK, WXPHSP2, COMPACT DISKETTE W/DOCUMENTATION, ENGLAND/ENGLISH
1 P7128 KIT, DOCUMENTATON ON FLOPPY DISK, SOFTWARE, POWERDVD, 5.3
2 U2414 DUAL IN-LINE MEMORY MODULE, 512, 400M, 64X64, 8, 240, 1RX8
1 U4931 DISPLAY, FLAT PANEL DISPLAY, 17, DUAL VOLTAGE, E173FPB, MIDNIGHT GRAY, DELL AMERICAS ORGANIZATION



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#17
Retired Tech

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If you have Nero it may tell you

http://www.storageup...n/identify.html

If not, select your locality to contact them about the correct firmware update

http://www.support.p...dex_global.html

I didn't find anything for W7065
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#18
The Skeptic

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Try to enter BIOS and set it to default values. Save by pressing F10 and allow the computer to reboot. Any difference?
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#19
Amigatu

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Hi, yes I tried that with the Bios and Load Default, several times, still no drives. I was wondering if Dell has the drivers there where I can install them again. I can't install anything here with no CDRW working. I have searched the net and tried everything so far. Thanks for your help.
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#20
Major Payne

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Do you have under Dell Accessories the menu item Driver Reset Tool? Will be listed under Start/Programs. Try it and see if it works.

Ron
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#21
Amigatu

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Hi Ron, I never thought of that untill you mentioned it. I tried the driver rest tool just now and no luck. Dell sent me a email and suggested I use the Dell Restore Ultilty. I am willing to do that but I don;t want to lose everything in my computer, been there before. I can't do a back up becasue of no drives, would a flash drive or a external hard drive help me to keep my important files on here before I go to factory settings? I don't currently have one but I will go out and buy one if that would help. I don't know much about them. Thank you for your help. You all have been wonderful and so patient with a newbie. :whistling:
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#22
Amigatu

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I received the ribbon cables to day for drives. I installed them, no drives. I guess I will try Dell Restore Ultility. I have to get a flas drive or something first though. Thanks for all your help! :whistling:
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#23
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If the restore utility does not improve it, consider the warranty route
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#24
Amigatu

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will a flash drive save my information and can I put it all back in my computer?
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#25
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Depending on the size of the drive, if you can transfer it to a drive you can transfer it back

Have you got another PC or a friend with room on their drive

If so, zapr is worth a look

http://www.zapr.net/whatiszapr.aspx
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#26
Amigatu

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Yes I have a lap top with 4G. Plenty of space. Is this easy to do?
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#27
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Once you have an account, select a folder, access the link by copying it or sending it to the laptop, transfer the folder

If you have a home network then synctoy for XP is easier

http://www.microsoft...;displaylang=en

You create folder pairs, sync them, check the data is useable
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#28
Amigatu

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I downloaded synctoy and created a folder from my documents. my question is, how do I get it to my lap top? I tried emailing it and it says can't email folder it is too big. Is that how i would do it buy emailing the folders to lap top? Sorry for questions that I am sure are dumb, but I ahve no clue about these things. :whistling:
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#29
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Are the laptop and the PC on the same home network
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#30
Amigatu

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my lap top is connected to same router as desktop.
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