[tenchgirl]

Hi All, whilst looking for some info on the removal of this I was directed here, Finding a post already made I am wondering if the removal instructions for this are universal or user specific I am experiencing slow browser loading, ect ect exactly the same as the previous poster i have included link to that post for reference

http://www.geekstogo.com/forum/lofiversion....e/t147232.html

This is my log from hijack this

Logfile of HijackThis v1.99.1
Scan saved at 12:57:16 PM, on 2/20/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\WINDOWS\system32\mbssm32.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\PROGRA~1\mcafee.com\mps\mscifapp.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\KeyText\KeyText.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Avant Browser\avant.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZENG12.exe
C:\Documents and Settings\christine\Local Settings\Temp\wzb86d\HijackThis.exe
C:\Program Files\Windows Defender\MpCmdRun.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/customi...fo/bt_side.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/customi...arch.yahoo.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://uk.red.clientapps.yahoo.com/customi...arch.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/customi...fo/bt_side.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/customi...arch.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/customi...arch.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\program files\mcafee.com\mps\mcbrhlpr.dll
O2 - BHO: McAfee PopupKiller - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\program files\mcafee.com\mps\popupkiller.dll
O2 - BHO: McAfee AntiPhishing Filter - {41D68ED8-4CFF-4115-88A6-6EBB8AF19000} - c:\program files\mcafee\spamkiller\mcapfbho.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [mbssm32] C:\WINDOWS\system32\mbssm32.exe
O4 - HKLM\..\Run: [SNM] C:\Program Files\SpyNoMore\SNM.exe /startup
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [MPSExe] c:\PROGRA~1\mcafee.com\mps\mscifapp.exe /embedding
O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - Startup: KeyText.lnk = C:\Program Files\KeyText\KeyText.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: Add to AD Black List - C:\Program Files\Avant Browser\AddToADBlackList.htm
O8 - Extra context menu item: Block All Images from the Same Server - C:\Program Files\Avant Browser\AddAllToADBlackList.htm
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Highlight - C:\Program Files\Avant Browser\Highlight.htm
O8 - Extra context menu item: Lookup on Merriam Webster - file://C:\Program Files\ieSpell\Merriam Webster.HTM
O8 - Extra context menu item: Lookup on Wikipedia - file://C:\Program Files\ieSpell\wikipedia.HTM
O8 - Extra context menu item: Open All Links in This Page... - C:\Program Files\Avant Browser\OpenAllLinks.htm
O8 - Extra context menu item: Open In New Avant Browser - C:\Program Files\Avant Browser\OpenInNewBrowser.htm
O8 - Extra context menu item: Search - C:\Program Files\Avant Browser\Search.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: (no name) - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll
O9 - Extra 'Tools' menuitem: McAfee AntiPhishing Filter - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll
O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: JT's Blocks - http://download2.gam...ts/y/blt1_x.cab
O16 - DPF: Yahoo! Backgammon - http://download2.gam...nts/y/at1_x.cab
O16 - DPF: Yahoo! Cribbage - http://download2.gam...nts/y/it1_x.cab
O16 - DPF: Yahoo! Dominoes - http://download2.gam...ts/y/dot9_x.cab
O16 - DPF: Yahoo! Fleet - http://download2.gam...s/y/fltt3_x.cab
O16 - DPF: Yahoo! Gin - http://download2.gam...nts/y/nt1_x.cab
O16 - DPF: Yahoo! Go Fish - http://download2.gam...nts/y/zt3_x.cab
O16 - DPF: Yahoo! Graffiti - http://download2.gam...ts/y/grt5_x.cab
O16 - DPF: Yahoo! Hearts - http://download2.gam...nts/y/ht1_x.cab
O16 - DPF: Yahoo! Literati - http://download2.gam...nts/y/tt5_x.cab
O16 - DPF: Yahoo! Spades - http://download2.gam...nts/y/st3_x.cab
O16 - DPF: Yahoo! Word Racer - http://download2.gam...nts/y/wt1_x.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m...01/mcinsctl.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase9602.cab
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://webgames.d.tmsrv.com/c=0d59f106cb0b...gamesplayer.cab
O16 - DPF: {CE69F98F-2AF3-4306-BAC6-A79070EDA1B4} (Zylom Loader Object) - http://eu.download.games.yahoo.com/zylom/a...zylomloader.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://webgames.d.tmsrv.com/c=c8737819a632...aploader_v6.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{770AFD05-1F49-45D3-BA20-8D37685A048C}: NameServer = 85.255.113.123,85.255.112.72
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.113.123 85.255.112.72
O17 - HKLM\System\CS1\Services\Tcpip\..\{770AFD05-1F49-45D3-BA20-8D37685A048C}: NameServer = 85.255.113.123,85.255.112.72
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.113.123 85.255.112.72
O17 - HKLM\System\CS2\Services\Tcpip\..\{770AFD05-1F49-45D3-BA20-8D37685A048C}: NameServer = 85.255.113.123,85.255.112.72
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.113.123 85.255.112.72
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Version Cue CS2 - Unknown owner - C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe" -win32service (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

Im not very good with this sort of stuff so any help would be gratly appriciated & I appologise if this is posted in the wrong place.

regards tenchy

[Crustyoldbloke]

Hello Christine and welcome to Geeks to Go

As an introduction, please note that I am not Superhuman, I do not know everything, but what I do know has taken me years to learn. I am happy to pass on this information to you, but please bear in mind that I am also fallible.

ALL staff here at Geeks To Go are volunteers, please bear that in mind if I don’t answer your post quickly; I give what time I can.

Please note that you should have Administrator rights to perform the fixes. Also note that multiple identity PC’s (family PC’s) present a different problem; please tell me if your PC has more than one individual’s setting, but continue with the fix.

Before we get underway, you may wish to print these instructions for easy reference during the fix, although please be aware that many of the required URLs are hyperlinks in the red names shown on your screen. Part of the fix may require you to be in Safe Mode, which will not allow you to access the internet, or my instructions! (Click the Options drop down near the upper right of the topic. Select Print this topic.)

You have been hijacked by those lovely people in either Belarus or the Ukraine, and they control what you see. This normally leads to the Wareout infection. Let’s see what we can do. BTW, all fixes are different.

I note that you are running HijackThis from a Temporary Folder; please create a new folder for it (for example C:\Program Files\Hijackthis\Hijackthis.exe) and move the programme into it. It is very important you do this before anything else since backup files can be deleted if they are not within their own folder!

Click My Computer, then C:\ and then Program Files.
In the menu bar, go to File>New>Folder. That will create a folder named New Folder, which you can right-click on and rename to HJT or HijackThis. Now you have C:\Program Files\HijackThis. Cut ‘n’ Paste your HijackThis.exe into it.

Firstly could you please disable Windows Defender from running during the fix, it may just hinder our attempts to change anything. Open Windows Defender, click Tools, click Options, under Real-time protection options, clear the Use real-time protection check box, click Save

Please download FixWareout from one of these sites:
http://downloads.sub.../Fixwareout.exe
http://www.bleepingc.../Fixwareout.exe

Save it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.

The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.

Once the desktop loads a text file will open (report.txt), you can close it - the file has already been saved.

Run HijackThis. Click "Do a System Scan Only", and place a check next to the following items (if found):

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.client...fo/bt_side.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.client...arch.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://uk.red.client...arch.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.client...fo/bt_side.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.client...arch.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.client...arch.yahoo.com/
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [mbssm32] C:\WINDOWS\system32\mbssm32.exe
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://webgames.d.tm...gamesplayer.cab
O16 - DPF: {CE69F98F-2AF3-4306-BAC6-A79070EDA1B4} (Zylom Loader Object) - http://eu.download.g...zylomloader.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://webgames.d.tm...aploader_v6.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{770AFD05-1F49-45D3-BA20-8D37685A048C}: NameServer = 85.255.113.123,85.255.112.72
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.113.123 85.255.112.72
O17 - HKLM\System\CS1\Services\Tcpip\..\{770AFD05-1F49-45D3-BA20-8D37685A048C}: NameServer = 85.255.113.123,85.255.112.72
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.113.123 85.255.112.72
O17 - HKLM\System\CS2\Services\Tcpip\..\{770AFD05-1F49-45D3-BA20-8D37685A048C}: NameServer = 85.255.113.123,85.255.112.72
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.113.123 85.255.112.72

Click FIX CHECKED. Close HijackThis.

Reboot into Safe Mode: please see here if you are not sure how to do this.

Please set your system to show all files; please see here if you're unsure how to do this.

Using Windows Explorer, delete these files

C:\WINDOWS\system32\mbssm32.exe
C:\Program Files\MSN Messenger\usnsvc.exe

Exit Explorer, and reboot as normal afterwards.

Go to Control Panel. - If you are using Windows XP's Category View, select the Network and Internet Connections category. If you are in Classic View, go to the next step .

CAUTION!: It is possible that your Internet Service Provider requires specific settings here. Make sure you know if you need specific DNS settings here or not before you proceed to make the following changes or you may lose your internet connection. If you are sure you do not need a specific DNS address here, you may proceed.

• Double-click the Network Connections icon
  
• Right-click the Local Area Connection icon and select Properties.
  
• Hilight Internet Protocol (TCP/IP) and click the Properties button.
  
• Be sure Obtain DNS server address automatically is selected.
  
• OK your way out.

Next bit

• Go to Start > Run and type in cmd
  
• Click OK.
  
• This will open a command prompt.
  
• Type or copy and paste the following line in the command window:

ipconfig /flushdns

• Hit Enter
  
• Exit the command window
  
• Restart your computer.

Finally, please post the contents of the text file that opened earlier (you can find it at C:\fixwareout\report.txt), along with a new HijackThis log, from normal mode, into this topic.

[tenchgirl]

Firstly ty for taking the time to help me, its much appriciated here are the logs you have requested

Fixwareout Last edited 2/11/2007
Post this report in the forums please
...
»»»»»Prerun check

»»»»» System restarted

»»»»» Postrun check
HKLM\SOFTWARE\~\Winlogon\ "system"=""
....
....
»»»»» Misc files.
....
»»»»» Checking for older varients.
....

Search five digit cs, dm, kd, jb, other, files.
The following files NEED TO BE SUBMITTED to one of the following URL'S for further inspection.



Click browse, find the file then click submit.
http://www.virustota...h/index_en.html
Or http://virusscan.jotti.org/

»»»»» Other



»»»»» Current runs
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMan"="SOUNDMAN.EXE"
"YBrowser"="C:\\PROGRA~1\\Yahoo!\\browser\\ybrwicon.exe"
"Acrobat Assistant 7.0"="\"C:\\Program Files\\Adobe\\Acrobat 7.0\\Distillr\\Acrotray.exe\""
@=""
"HP Software Update"="C:\\Program Files\\HP\\HP Software Update\\HPWuSchd2.exe"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.5.0_11\\bin\\jusched.exe\""
"mbssm32"="C:\\WINDOWS\\system32\\mbssm32.exe"
"Windows Defender"="\"C:\\Program Files\\Windows Defender\\MSASCui.exe\" -hide"
"VSOCheckTask"="\"C:\\PROGRA~1\\McAfee.com\\VSO\\mcmnhdlr.exe\" /checktask"
"VirusScan Online"="C:\\Program Files\\McAfee.com\\VSO\\mcvsshld.exe"
"OASClnt"="C:\\Program Files\\McAfee.com\\VSO\\oasclnt.exe"
"MCAgentExe"="c:\\PROGRA~1\\mcafee.com\\agent\\mcagent.exe"
"MCUpdateExe"="c:\\PROGRA~1\\mcafee.com\\agent\\McUpdate.exe"
"MPFExe"="C:\\PROGRA~1\\McAfee.com\\PERSON~1\\MpfTray.exe"
"MPSExe"="c:\\PROGRA~1\\mcafee.com\\mps\\mscifapp.exe /embedding"
"MSKAGENTEXE"="C:\\PROGRA~1\\McAfee\\SPAMKI~1\\MskAgent.exe"
"MSKDetectorExe"="C:\\PROGRA~1\\McAfee\\SPAMKI~1\\MSKDetct.exe /startup"
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"
"MsnMsgr"="\"C:\\Program Files\\MSN Messenger\\MsnMsgr.Exe\" /background"
"Yahoo! Pager"="\"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe\" -quiet"
"updateMgr"="C:\\Program Files\\Adobe\\Acrobat 7.0\\Acrobat\\AdobeUpdateManager.exe AcPro7_0_0"
....
Hosts file was reset, If you use a custom hosts file please replace it
»»»»» End report »»»»»

Logfile of HijackThis v1.99.1
Scan saved at 7:14:46 PM, on 2/20/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\AcroDist.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\PROGRA~1\mcafee.com\mps\mscifapp.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AdobeUpdateManager.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\KeyText\KeyText.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Avant Browser\avant.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\hijack this\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/customi...fo/bt_side.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/customi...arch.yahoo.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://uk.red.clientapps.yahoo.com/customi...arch.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/customi...fo/bt_side.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/customi...arch.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/customi...arch.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\program files\mcafee.com\mps\mcbrhlpr.dll
O2 - BHO: McAfee PopupKiller - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\program files\mcafee.com\mps\popupkiller.dll
O2 - BHO: McAfee AntiPhishing Filter - {41D68ED8-4CFF-4115-88A6-6EBB8AF19000} - c:\program files\mcafee\spamkiller\mcapfbho.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [mbssm32] C:\WINDOWS\system32\mbssm32.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [MPSExe] c:\PROGRA~1\mcafee.com\mps\mscifapp.exe /embedding
O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AdobeUpdateManager.exe AcPro7_0_0
O4 - Startup: KeyText.lnk = C:\Program Files\KeyText\KeyText.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: Add to AD Black List - C:\Program Files\Avant Browser\AddToADBlackList.htm
O8 - Extra context menu item: Block All Images from the Same Server - C:\Program Files\Avant Browser\AddAllToADBlackList.htm
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Highlight - C:\Program Files\Avant Browser\Highlight.htm
O8 - Extra context menu item: Lookup on Merriam Webster - file://C:\Program Files\ieSpell\Merriam Webster.HTM
O8 - Extra context menu item: Lookup on Wikipedia - file://C:\Program Files\ieSpell\wikipedia.HTM
O8 - Extra context menu item: Open All Links in This Page... - C:\Program Files\Avant Browser\OpenAllLinks.htm
O8 - Extra context menu item: Open In New Avant Browser - C:\Program Files\Avant Browser\OpenInNewBrowser.htm
O8 - Extra context menu item: Search - C:\Program Files\Avant Browser\Search.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: (no name) - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll
O9 - Extra 'Tools' menuitem: McAfee AntiPhishing Filter - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll
O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: JT's Blocks - http://download2.gam...ts/y/blt1_x.cab
O16 - DPF: Yahoo! Backgammon - http://download2.gam...nts/y/at1_x.cab
O16 - DPF: Yahoo! Cribbage - http://download2.gam...nts/y/it1_x.cab
O16 - DPF: Yahoo! Dominoes - http://download2.gam...ts/y/dot9_x.cab
O16 - DPF: Yahoo! Fleet - http://download2.gam...s/y/fltt3_x.cab
O16 - DPF: Yahoo! Gin - http://download2.gam...nts/y/nt1_x.cab
O16 - DPF: Yahoo! Go Fish - http://download2.gam...nts/y/zt3_x.cab
O16 - DPF: Yahoo! Graffiti - http://download2.gam...ts/y/grt5_x.cab
O16 - DPF: Yahoo! Hearts - http://download2.gam...nts/y/ht1_x.cab
O16 - DPF: Yahoo! Literati - http://download2.gam...nts/y/tt5_x.cab
O16 - DPF: Yahoo! Spades - http://download2.gam...nts/y/st3_x.cab
O16 - DPF: Yahoo! Word Racer - http://download2.gam...nts/y/wt1_x.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m...01/mcinsctl.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase9602.cab
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://webgames.d.tmsrv.com/c=0d59f106cb0b...gamesplayer.cab
O16 - DPF: {CE69F98F-2AF3-4306-BAC6-A79070EDA1B4} (Zylom Loader Object) - http://eu.download.games.yahoo.com/zylom/a...zylomloader.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://webgames.d.tmsrv.com/c=c8737819a632...aploader_v6.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{770AFD05-1F49-45D3-BA20-8D37685A048C}: NameServer = 85.255.113.123,85.255.112.72
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.113.123 85.255.112.72
O17 - HKLM\System\CS1\Services\Tcpip\..\{770AFD05-1F49-45D3-BA20-8D37685A048C}: NameServer = 85.255.113.123,85.255.112.72
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.113.123 85.255.112.72
O17 - HKLM\System\CS2\Services\Tcpip\..\{770AFD05-1F49-45D3-BA20-8D37685A048C}: NameServer = 85.255.113.123,85.255.112.72
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.113.123 85.255.112.72
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Version Cue CS2 - Unknown owner - C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe" -win32service (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Messenger Sharing Folders USN Journal Reader service (usnjsvc) - Unknown owner - C:\Program Files\MSN Messenger\usnsvc.exe (file missing)
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

[Crustyoldbloke]

Hello again Christine

The Wareout log looks correct, but the HJT log is unchanged and I can't think why that should be.

Please run through the instructions again and then post a fresh HJT log.

[tenchgirl]

Logfile of HijackThis v1.99.1
Scan saved at 8:32:54 PM, on 2/20/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\AcroDist.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\mcafee.com\mps\mscifapp.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\KeyText\KeyText.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\Messenger\msmsgs.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\Avant Browser\avant.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\hijack this\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\program files\mcafee.com\mps\mcbrhlpr.dll
O2 - BHO: McAfee PopupKiller - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\program files\mcafee.com\mps\popupkiller.dll
O2 - BHO: McAfee AntiPhishing Filter - {41D68ED8-4CFF-4115-88A6-6EBB8AF19000} - c:\program files\mcafee\spamkiller\mcapfbho.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [MPSExe] c:\PROGRA~1\mcafee.com\mps\mscifapp.exe /embedding
O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - Startup: KeyText.lnk = C:\Program Files\KeyText\KeyText.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: Add to AD Black List - C:\Program Files\Avant Browser\AddToADBlackList.htm
O8 - Extra context menu item: Block All Images from the Same Server - C:\Program Files\Avant Browser\AddAllToADBlackList.htm
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Highlight - C:\Program Files\Avant Browser\Highlight.htm
O8 - Extra context menu item: Lookup on Merriam Webster - file://C:\Program Files\ieSpell\Merriam Webster.HTM
O8 - Extra context menu item: Lookup on Wikipedia - file://C:\Program Files\ieSpell\wikipedia.HTM
O8 - Extra context menu item: Open All Links in This Page... - C:\Program Files\Avant Browser\OpenAllLinks.htm
O8 - Extra context menu item: Open In New Avant Browser - C:\Program Files\Avant Browser\OpenInNewBrowser.htm
O8 - Extra context menu item: Search - C:\Program Files\Avant Browser\Search.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: (no name) - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll
O9 - Extra 'Tools' menuitem: McAfee AntiPhishing Filter - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll
O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: JT's Blocks - http://download2.gam...ts/y/blt1_x.cab
O16 - DPF: Yahoo! Backgammon - http://download2.gam...nts/y/at1_x.cab
O16 - DPF: Yahoo! Cribbage - http://download2.gam...nts/y/it1_x.cab
O16 - DPF: Yahoo! Dominoes - http://download2.gam...ts/y/dot9_x.cab
O16 - DPF: Yahoo! Fleet - http://download2.gam...s/y/fltt3_x.cab
O16 - DPF: Yahoo! Gin - http://download2.gam...nts/y/nt1_x.cab
O16 - DPF: Yahoo! Go Fish - http://download2.gam...nts/y/zt3_x.cab
O16 - DPF: Yahoo! Graffiti - http://download2.gam...ts/y/grt5_x.cab
O16 - DPF: Yahoo! Hearts - http://download2.gam...nts/y/ht1_x.cab
O16 - DPF: Yahoo! Literati - http://download2.gam...nts/y/tt5_x.cab
O16 - DPF: Yahoo! Spades - http://download2.gam...nts/y/st3_x.cab
O16 - DPF: Yahoo! Word Racer - http://download2.gam...nts/y/wt1_x.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m...01/mcinsctl.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase9602.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Version Cue CS2 - Unknown owner - C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe" -win32service (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Messenger Sharing Folders USN Journal Reader service (usnjsvc) - Unknown owner - C:\Program Files\MSN Messenger\usnsvc.exe (file missing)
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE




These are not in those folders under safe mode the 2nd time
C:\WINDOWS\system32\mbssm32.exe
C:\Program Files\MSN Messenger\usnsvc.exe


it would not flush when i did this
ipconfig /flushdns
Hit Enter
Exit the command window
Restart your computer.


but its running fast now

[Crustyoldbloke]

Hmmmm. Not sure what happened. Could be a missed reboot perhaps.

The logs looks correct now.

To start please download the following programmes, we will run them later. Please save them to a place that you will remember, I suggest the Desktop:

CCleaner
AVG AntiSpyware

Please install, and update AVG Anti Spyware

• Load AVGas and then click the Update tab at the top. Under Manual Update click Start update.
  
  
• After the update finishes (the status bar at the bottom will display "Update successful")
  
  
• Please select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
  
  
• Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
  
  
• Under "Reports"
  • Select "Automatically generate report after every scan"
    
  • Deselect "Only if threats were found"
    
  • Close AVGas. Do not run it yet.

Next, please reboot your computer in Safe Mode by doing the following:

• Restart your computer
  
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
  
• Instead of Windows loading as normal, a menu should appear
  
• Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:

Safe Mode

• In Safe Mode, load AVGas and click on the Scanner tab at the top and then click on Complete System Scan. This scan can take quite a while to run, so be patient.
  
  
• AVGas will list any infections found on the left hand side. When the scan has finished, it will automatically set the recommended action. Click the Apply all actions button. AVGas will display "All actions have been applied" on the right hand side.
  
  
• Click on "Save Report", then "Save Report As". This will create a text file. Make sure you know where to find this file again (I suggest the Desktop).
  
  
• Please ensure you post that log in your reply.

There is almost certainly bound to be some junk (leftover bits and pieces) on your system that is doing nothing but taking up space. I would recommend that you run CCleaner. Install it, check the default setting in the left-hand pane, ensure you uncheck old prefetch data found under the Windows tab, and under the heading of Applications, Utilities uncheck AVGas Anti-Spyware then click Analyze> Run Cleaner. You may be fairly surprised by how much it finds. Also click Issues then Scan for issues – fix selected issues

How’s the PC running now?

[tenchgirl]

AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 11:15:59 PM 2/20/2007

+ Scan result:



C:\System Volume Information\_restore{7F2665CC-186A-4007-A732-AD6D4467CAEE}\RP121\A0018805.exe -> Adware.Cinmus : Cleaned.
:mozilla.108:C:\Documents and Settings\christine\Application Data\Mozilla\Firefox\Profiles\c462ng5x.default\cookies.txt -> TrackingCookie.Atdmt : Cleaned.
C:\Documents and Settings\christine\Cookies\christine@clickbank[1].txt -> TrackingCookie.Clickbank : Cleaned.
:mozilla.138:C:\Documents and Settings\christine\Application Data\Mozilla\Firefox\Profiles\c462ng5x.default\cookies.txt -> TrackingCookie.Cpvfeed : Cleaned.
:mozilla.139:C:\Documents and Settings\christine\Application Data\Mozilla\Firefox\Profiles\c462ng5x.default\cookies.txt -> TrackingCookie.Cpvfeed : Cleaned.
:mozilla.140:C:\Documents and Settings\christine\Application Data\Mozilla\Firefox\Profiles\c462ng5x.default\cookies.txt -> TrackingCookie.Cpvfeed : Cleaned.
:mozilla.141:C:\Documents and Settings\christine\Application Data\Mozilla\Firefox\Profiles\c462ng5x.default\cookies.txt -> TrackingCookie.Cpvfeed : Cleaned.
:mozilla.28:C:\Documents and Settings\christine\Application Data\Mozilla\Firefox\Profiles\c462ng5x.default\cookies.txt -> TrackingCookie.Mediaplex : Cleaned.
C:\Documents and Settings\christine\Cookies\christine@overture[1].txt -> TrackingCookie.Overture : Cleaned.
C:\System Volume Information\_restore{7F2665CC-186A-4007-A732-AD6D4467CAEE}\RP162\A0029717.exe -> Trojan.Agent.afi : Cleaned.


::Report end


Hi again, this is the log you asked for, everything seams to be alot faster than it was.

[Crustyoldbloke]

Congratulations! your new log is clean. Just a little bit more to do to prevent further infection.

Reset and Re-enable your System Restore to remove bad files that have been backed up by Windows. The files in System Restore are protected to prevent any programmes changing them. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected.)

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(Windows XP)
1. Turn OFF System Restore.

• On the Desktop, right-click My Computer.
  
• Click Properties.
  
• Click the System Restore tab.
  
• Check *Turn off System Restore*.
  
• Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.

• On the Desktop, right-click My Computer.
  
• Click Properties.
  
• Click the System Restore tab.
  
• UN-Check *Turn off System Restore*.
  
• Click Apply, and then click OK.

I recommend going to the following link and update as recommended by Microsoft. This adds more security and extra features including a pop-up blocker for Internet Explorer. Microsoft Update

MVPS Hosts file This replaces your current HOSTS file with one that will restrict known ad sites from serving you unsolicited advertisements. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is the IP of your local computer.

SiteAdvisor download this plug-in for your browser and it will alert you of a known bad site for FREE.

Now that everything is fixed, I suggest that you consider getting these programmes to help keep the computer clean:

SPYWARE BLASTER - Blocks bad ActiveX items from installing on your computer.
WINDOWS DEFENDER - With daily updates and scans, this programme offers good security against malware.
AD-AWARE PERSONAL – A fine free malware detector and removal programme
SPYBOT S&D – Excellent free spyware detector and removal programme
GOOGLE TOOLBAR - Blocks many unwanted pop-ups in Internet Explorer.
FIREFOX - Safer alternative to the Internet Explorer web browser.
AVG ANTIVIRUS FREE EDITION - Free antivirus programme if you currently are not using one.
ZONEALARM - Free firewall programme if you currently are not using one (Windows XP has a built-in firewall).

Remember to update these frequently.

Please note that whilst there is nothing wrong in having more than one antispyware programme for “on demand” scanning, having two or more antivirus systems is not recommended as they may well cause conflicts and slowness.

You may also want to read "How did I get infected in the first place" to learn how to better secure your computer.

Be sure to keep your Windows, antispyware and antivirus updated.

It just remains for me to wish you happy safe surfing; I hope you found my advice helpful.

[tenchgirl]

Crusty thanks so much for helping me out here today, its much appriciated, My friend is in trouble too i have directed here for the brilliant service and will continue to recommend to all my friends too.

[Crustyoldbloke]

You are very welcome.

I will leave this thread open for a few days in case of misfortune.

[Crustyoldbloke]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.