Trojan infection... HELP!
Started by
clearblueskyz
, Feb 20 2007 04:36 PM
#1
Posted 20 February 2007 - 04:36 PM
#2
Posted 20 February 2007 - 04:46 PM
Please follow the procedures outlined here: Malware Removal Guide
You will need a PC which can connect to the internet
Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum
For the purpose of accurate malware analysis, Hijack This Logs are only dealt with in the Malware Forum. Posting them anywhere else will result in a delayed response
If you are unable to run any of the programmes, please ask for advice in the Malware Forum
You will need a PC which can connect to the internet
Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum
For the purpose of accurate malware analysis, Hijack This Logs are only dealt with in the Malware Forum. Posting them anywhere else will result in a delayed response
If you are unable to run any of the programmes, please ask for advice in the Malware Forum
#3
Posted 20 February 2007 - 04:47 PM
Never mind....
-OCM770-
-OCM770-
Edited by -OCM770-, 20 February 2007 - 04:48 PM.
#4
Posted 21 February 2007 - 01:59 PM
thats helpful... but i dont know how to get my computer on right now because i automatically goes to a blue screen... any help?
#5
Posted 21 February 2007 - 02:03 PM
Items in blue which are underlined are clickable to give more information about the process
Start the System Restore Utility at a command prompt
1. Restart your computer, and keep tapping F8 during the initial start-up until you get options, select Safe Mode with a Command Prompt then press enter.
2. Log on to your computer with an administrator account or with an account that has administrator credentials.
3. Type the following command at a command prompt, and then press ENTER:
%systemroot%\system32\restore\rstrui.exe
4. Follow the instructions that appear on the screen to restore your computer to an earlier state.
Look for the most recent system checkpoint created before the errors to restore from
For additional information about the Safe mode with a command prompt, click 315222 to see a description of the Safe Mode Boot Options in Windows XP
Or
You can use this guide to repair XP
Possibly, you will need to press the power button and keep tapping the delete key, (possibly F2) until the PC enters set up. Change the boot order to CD ROM Drive then hard drive, press F10 then press enter, load the XP CD then type Y then press enter, as it reboots, look for press any key to load from CD, press enter
You will need your XP product key to complete this
The XP Product Key is a 25 character alpha numerical code, which does not include the sequence OEM
If you have audio / video files which are subject to DRM you should check with the provider for known issues with performing an XP repair install
Click this to view the XP Repair Install Guide
Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system
The XP repair install will look and run as a normal install, however, you must not see a request to format the drive
After running XP Repair you will need to install all Windows Updates
Microsoft Update
Then
Please follow the procedures outlined here: Malware Removal Guide
You will need a PC which can connect to the internet
Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum
For the purpose of accurate malware analysis, Hijack This Logs are only dealt with in the Malware Forum. Posting them anywhere else will result in a delayed response
If you are unable to run any of the programmes, please ask for advice in the Malware Forum
Start the System Restore Utility at a command prompt
1. Restart your computer, and keep tapping F8 during the initial start-up until you get options, select Safe Mode with a Command Prompt then press enter.
2. Log on to your computer with an administrator account or with an account that has administrator credentials.
3. Type the following command at a command prompt, and then press ENTER:
%systemroot%\system32\restore\rstrui.exe
4. Follow the instructions that appear on the screen to restore your computer to an earlier state.
Look for the most recent system checkpoint created before the errors to restore from
For additional information about the Safe mode with a command prompt, click 315222 to see a description of the Safe Mode Boot Options in Windows XP
Or
You can use this guide to repair XP
Possibly, you will need to press the power button and keep tapping the delete key, (possibly F2) until the PC enters set up. Change the boot order to CD ROM Drive then hard drive, press F10 then press enter, load the XP CD then type Y then press enter, as it reboots, look for press any key to load from CD, press enter
You will need your XP product key to complete this
The XP Product Key is a 25 character alpha numerical code, which does not include the sequence OEM
If you have audio / video files which are subject to DRM you should check with the provider for known issues with performing an XP repair install
Click this to view the XP Repair Install Guide
Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system
The XP repair install will look and run as a normal install, however, you must not see a request to format the drive
After running XP Repair you will need to install all Windows Updates
Microsoft Update
Then
Please follow the procedures outlined here: Malware Removal Guide
You will need a PC which can connect to the internet
Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum
For the purpose of accurate malware analysis, Hijack This Logs are only dealt with in the Malware Forum. Posting them anywhere else will result in a delayed response
If you are unable to run any of the programmes, please ask for advice in the Malware Forum
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