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Error when Windows Starts 0xc0000142


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#1
JCappy2000

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:whistling: Hi I am new to this forum and posting, but I wanted to enlist some help. I have been having issues with the following when I start up Windows XP on my desktop.

lsass.exe application failed.... error code: 0xc0000142... application failed to initialize

then the computer shuts down and tries to restart itself. It has not happened in a while, only when I am connected wirelessly via my linksys router. I thought it was some malware so I took necessary steps, even followed the instructions on Microsoft.com's site.

Still happening. Here is how I am configured right now. Win XP, connected wirelessly through linksys and broadband cable modem.
Not sure how to approach this. Even when I use Safe Mode or last known good configuration, it keeps shutting down, restarting. What I have done in the past is disconnect the cable modem, and the linksys, wait about an hour or two, come back, start the computer up without an internet connection, run my anti spy and anti virus, and all seems well.

I am STUMPED.
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#2
Retired Tech

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Is it running now?
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#3
JCappy2000

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Sorry for the slow reply, I had to go into work. It is not running now. I am on another computer.
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#4
Retired Tech

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If you can get it to run

Items in blue which are underlined are clickable to give more information about the process

Click start then run, type sfc /scannow then press enter, you need the XP CD

Windows File Protection will show an on screen blue progress bar which will simply disappear when the scan is complete, reboot when it does

Occasionally the system file check does not start using run, so you can also right click the taskbar, click task manager, click file, new task, type sfc /scannow then click OK

If you do not have an XP CD you can borrow a same version as was originally installed XP CD, if you downloaded SP2 then you need an SP1 XP CD


If you cannot get it to run

You can use this guide to repair XP

Possibly, you will need to press the power button and keep tapping the delete key, (possibly F2) until the PC enters set up. Change the boot order to CD ROM Drive then hard drive, press F10 then press enter, load the XP CD then type Y then press enter, as it reboots, look for press any key to load from CD, press enter

You will need your XP product key to complete this

The XP Product Key is a 25 character alpha numerical code, which does not include the sequence OEM


If you have audio / video files which are subject to DRM you should check with the provider for known issues with performing an XP repair install

Click this to view the XP Repair Install Guide

Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system

The XP repair install will look and run as a normal install, however, you must not see a request to format the drive


After running XP Repair you will need to install all Windows Updates

Microsoft Update
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#5
JCappy2000

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Keith, Thank you for all your help. I was sucessful in getting the scannow to work properly and then PC froze up, about three times repeatedly. I went in and performed the repair as instructed, and the computer continued to shut itself down and reboot during repair. I am away from the computer on my laptop, so I am going to go back home and try again to see what happens. I have everything backed up so If I have to reinstall the OS, I will do so. I have been doing a ton of research on why this lsass.exe is causing this failure, and it is just really getting under my skin.
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#6
Retired Tech

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You could run it by the malware Team

lsass.exe - lsass - Process Information

Description:
lsass.exe is a system process of the Microsoft Windows security mechanisms. It specifically deals with local security and login policies. This program is important for the stable and secure running of your computer and should not be terminated.

Note: lsass.exe is a process which is registered as a trojan. This Trojan allows attackers to access your computer from remote locations, stealing passwords, Internet banking and personal data. This process is a security risk and should be removed from your system.

Note: lsass.exe is registered as a downloader. This process usually comes bundled with a virus or spyware and its main role is to do nothing other than download other viruses/spyware to your computer. This process is a security risk and should be removed from your system.

http://www.liutiliti...slibrary/lsass/

Please follow the procedures outlined here: Malware Removal Guide

You will need a PC which can connect to the internet

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

For the purpose of accurate malware analysis, Hijack This Logs are only dealt with in the Malware Forum. Posting them anywhere else will result in a delayed response

If you are unable to run any of the programmes, please ask for advice in the Malware Forum

Also consider checking the RAM Memory


Click this for a guide to using Memtest


Click this to download Memtest


Run it overnight if possible
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#7
JCappy2000

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I have not been able to keep the computer from staying on long enough to run much of anything. I am on the phone with Microsoft right now to have a chat about this lsass thing.
So I spoke with Microsoft, and no help there. I have two hard drives, what I think I am going to do is send my pertinent stuff to the other hard drive, reformat and reinstall windows. I have tried all of the above, and the screen freezes are too much for me to take.
Tried the malware solution as well.
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#8
millerman996

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I was also going to suggest looking at this site for some answers...I found an article on the issue you were having. Hopefully this will take care of the problem. Here
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#9
JCappy2000

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Thanks Millerman, I havent blasted my C-drive yet, so I will definitely look at this article. I am glad i have another computer in the house that is for sure! I will post my results.
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#10
JCappy2000

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so I go ahead and try using the repair feature of XP as described above, and when I reach the screen asking for me to either set up, repair, or quit, and I go to continue on, the PC shuts down. I am not sure what I can do to stop this from shutting down.
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#11
chattyhu

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I have the same problem and I can't start my laptop all I can do is F2 and F12.
I did what Keith said but not all because when I install my Toshiba CD it gave three options:
1/format
2/Export
3/Exit!
or something like that and I have no idea which one should I choose. I know for sure not the first because I have important files and I need them for the university; and not the third one because I want to solve my problem.
when clicked on the second one I didn't know what to do.

HELP please
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#12
Broni

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JCappy2000
When was the last time, you cleaned your computer inside with compressed air?
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