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error message(0xc0000005)


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#1
karla5234

karla5234

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When I try to instal a software program like turbo tax I get a message saying Application failed to initialize properly(0xc0000005).Click ok to terminate the application. For some reason I can not install anything anymore, Any suggestions on why and how do I fix it? Any suggestions would be greatly appreciated. Thanks
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#2
jaxisland

jaxisland

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That is a very generic error message, it could be bad RAM, bad driver, or from malware/adware. Use the tools outlined here to make sure your computer is clean:

http://www.geekstogo..._Log-t2852.html
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