Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Dell Printer Driver


  • Please log in to reply

#1
Bozo Smith

Bozo Smith

    Member

  • Member
  • PipPip
  • 11 posts
At work I have a Dell running XP with a Dell 1710 printer. The previous employee screwed with the printer driver and hosed it up a bit. It's very slow to queue the job and takes 30 seconds to print anything. Such an impatient person I have become, but at work, 30 seconds of locked up computer is a pain. A visiting geek deleted and reloaded the driver and it still doesn't work well. Any suggestions? Tossing it out the window and hooking up to the boss man's big HP has crossed my mind. Thanks.
  • 0

Advertisements


#2
piper

piper

    Retired Staff

  • Retired Staff
  • 2,459 posts
Check the spooling options. Open Printers, right click this Dell, choose Properties, go to the Advanced tab. In the middle of that screen are a couple of spooling options.

Is it set to Spool Documents or Print Directly to the Printer?

If Spool, which is chosen under that? Printer after Last Page or Print Immediately?
  • 0

#3
Bozo Smith

Bozo Smith

    Member

  • Topic Starter
  • Member
  • PipPip
  • 11 posts
Settings:
Spool so program finishes faster
Start print immediately
Print spooled first
Enable advanced features

Should I change these?
  • 0

#4
piper

piper

    Retired Staff

  • Retired Staff
  • 2,459 posts
No, those settings are normal.

Have you tried to uninstall the printer drivers completely, then install the most current from Dell's site?

Is this printer connectedto your computer or is it a network printer? If connected to your computer, is it parallel or USB?
  • 0

#5
Bozo Smith

Bozo Smith

    Member

  • Topic Starter
  • Member
  • PipPip
  • 11 posts
The driver was completely uninstalled and a new driver was downloaded from Dell. It's a local printer with a USB plug. It always prints, it just hangs there queueing (sp?) forever before it finally lets loose. There have been some efforts to also enable it to print out of an old DOS program that we use at work, but no fiddling with the current driver. Thank you for your help.
  • 0

#6
piper

piper

    Retired Staff

  • Retired Staff
  • 2,459 posts
Go to Dell's site here? for support on the 1710 Laser Printer.

Is it possible to attach the printer with a parallel cable, a different USB cable, into a different port on your computer, or install the printer on a different computer in the office?

The driver I found on Dell's site is dated July 2006. Is this the one you recently installed?
  • 0

#7
Bozo Smith

Bozo Smith

    Member

  • Topic Starter
  • Member
  • PipPip
  • 11 posts
I didn't do the download, but it's listed as version 1.0.0.2 and he grabbed it less than a month ago from the Dell site. I would assume that it's the most recent available.
  • 0

#8
piper

piper

    Retired Staff

  • Retired Staff
  • 2,459 posts
So it is possible for you to try any of those other things I suggested?

Try disabling the Antivirus and Firewall before sending a print job.

Try logging into Windows with a different User. Does it still take as long to queue a document?
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP