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help with sound


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#1
AggieByrd

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Audio speakers not registering as device, after power cord got accidentally pulled out - no sound! Help!
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#2
coachwife6

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Please download Hijack This. You can find the link in my signature.
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#3
AggieByrd

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I can't download HJThis - it's telling me to check the write only, or something, and that it has a worm?!...
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#4
coachwife6

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tell me exactly what it says. Try to rename it .
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#5
AggieByrd

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I get an "error copying file or folder box" that says cannot copy highjack this - acess is denied - make sure the disk is not full or write protected and that the file is not in use. I also get a mcafee box saying a virus has been detected & cleaned - that the HJThis(1).exe was infected by the W32/Generic.worm!p2p virus and has been deleted to complete the Clean process.

I tried renaming the file, and it did the same thing...
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#6
coachwife6

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Do you use:

P2P software (Kazaa, Gnotella, Bearshare, Morpheus, eDonkey, eMule, etc.)?

Download this using Internet Explorer and run it:

http://www.pandasoft...n_principal.htm

If you're running XP, use this to empty out your temp. files:

Please delete your temporary files. Double Click My Computer (WinXP: Navigate to Start --->My Computer)
You will see an icon representing your harddrive (most likely C: Drive) Right Click on the hard drive icon and click Properties at the
bottom of the fly out window. One the very first tab (General) you will see a button labeled "Disk Cleanup"...click that button.
Make sure the following are checked:
Downloaded Program Files
Temporary Internet Files and
Recycle Bin

Click OK and Disk Cleanup will delete those files for you.


Please scan your system with Ad-aware:
Ad-aware SE - Download - Home Page
  • If you have a previous version of Ad-Aware installed, during the installation of the new version you will be prompted to uninstall or keep the older version - be sure to uninstall the previous version.
  • After installing Ad-aware, you will be prompted to update the program and run a full scan. De-select all boxes so that it does not run.
  • Manually run "Ad-Aware SE Personal" and from the main screen Click on "Check for Updates Now".
  • Once the definitions have been updated:
  • Reconfigure Ad-Aware for Full Scan as per the following instructions:
    • Launch the program, and click on the Gear at the top of the start screen.
    • Under General Settings the following boxes should all be checked off: (Checked will be indicated by a green circle with a check mark in it, Un-Checked is a red circle with an X in it. If it is greyed out, those features are only available in the retail version.)
      • "Automatically save logfile"
      • Automatically quarantine objects prior to removal"
      • Safe Mode (always request confirmation)
      • Prompt to update outdated confirmation) - Change to 7 days.
    • Click the "Scanning" button (On the left side).
    • Under Drives & Folders, select "Scan within Archives"
    • Click "Click here to select Drives + folders" and select your installed hard drives.
    • Under Memory & Registry, select all options.
    • Click the "Advanced" button (On the left hand side).
    • Under "Shell Integration", select "Move deleted files to Recycle Bin".
    • Under "Log-file detail", select all options.
    • Click on the "Defaults" button on the left.
    • Type in the full url of what you want as your default homepage and searchpage e.g. http://www.google.com.
    • Click the "Tweak" button (Again, on the left hand side).
    • Expand "Scanning Engine" by clicking on the "+" (Plus) symbol and select the following:
      • "Unload recognized processes during scanning."
      • "Obtain command line of scanned processes"
      • "Scan registry for all users instead of current user only"
    • Under "Cleaning Engine", select the following:
      • "Automatically try to unregister objects prior to deletion."
      • "During removal, unload explorer and IE if necessary"
      • "Let Windows remove files in use at next reboot."
      • "Delete quarrantined objects after restoring"
    • Click on "Safety Settings" and select "Write-protect system files after repair (Hosts file, etc)"
    • Click on "Proceed" to save these Preferences.
    • Click on the "Scan Now" button on the left.
    • Under "Select Scan Mode, be sure to select "Use Custom Scanning Options".
  • Close all programs except ad-aware.
  • Click on "Next" in the bottom right corner to start the scan.
  • Run the Ad-Aware scan and allow it to remove everything it finds and then REBOOT - Even if not prompted to.
  • After you log back in, Ad-Aware may run to finalize the scan and remove any locked files that it may of found. Allow it to finish.
If you would please, rescan with HijackThis and post a fresh log in this same topic.
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#7
coachwife6

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How is it going?
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#8
AggieByrd

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Well - I ended up getting the sound fixed - I found the sound device - uninstalled it, then reinstalled it - and the sound is working fine... B U T

Now, I can't play my video game. When I try and play the disc in the D Drive - I get an autorun.exe error. I don't know what to do - I've been fiddling with it, and searching for help online for days...

Whatcha think?

Thanks!!
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#9
coachwife6

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I can move you to the games section.
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