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Printer Knowledge

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    Retired Staff

  • Retired Staff
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Is there anyone in the forums with extended printer knowledge?

I have an issue where removing a lexmark printer borked really bad and the present HP printer is no longer working.

Its a multifunction scanner and printer and the scanner works fine.

The error is:

The software it self says it installed ok. Then when I plugged it in, I got an error: Cannot install this Hardware. There was a problem installing this hardware:HP OfficeJet G85 Printer. An error occured duing the installation of the device The RPC server is unavailable.
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    Retired Staff

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  • Retired Staff
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Well,I learned today,I never want a Lexmark printer.

Problem in uninstall is:

Locate and click the following registry key: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services and then click Spooler in the list of services to highlight it.

In the right pane, some data will be listed. Data string that begins with DependOnService.

If the data field of DependOnService contains lexbces, Right click DependOnService and select Modify.

Delete the value lexbces and enter RPCSS. After the data value has been changed, click OK.

If the data field of DependOnService contains any other value (usually RPCSS), continue to the next step.

Close the registry editor and then restart the computer.
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    Founder Geek

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Thanks for sharing! :whistling:
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