Error 1311 when installing Office 2007
Posted 26 February 2007 - 12:17 AM
Posted 01 March 2007 - 01:27 PM
Here is something for you to try. The files should be on the Microsoft Office Professional 2003 disk. But in order for the installer to find the files you need to allow the system to show hidden files, and also not hide extensions. here is how:
1.Click Start, and then click My Computer.
2. Click Folder Options on the Tools menu.
3. Click the View tab.
4. Click Show hidden files and folders under Hidden files and folders.
5. Clear the Hide file extensions for known file types check box.
Next run your Office program that gives you problems and then when you browse to show it the files, just select your cdrom/dvdrom drive where your disk is.
When the install is complete, go back and hide your files/folders again.
Hope this helps.
Posted 01 March 2007 - 07:49 PM
Unfortunatley, allowing the system to see every single possible file did no good. Office Home and Student 2007 still says the same error - Source file not found: E:\sku111.cab. Though why would it be looking for that file name in the E:\ drive, which is my dvd drive, when it's listed on Microsoft's webiste as the Office Professional 2003 file? More ideas? eeeeeeeeek.
Posted 07 May 2010 - 03:05 PM
I tried, the no show hidden file thing... did not work.
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