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Explorer.exe errors at Windows XP startup/shutdown


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#1
Robster the Lobster

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These errors occur sporadically (I regularly defrag my hard disks and I have no malware):

When starting up Windows XP:

Explorer.EXE - Application Error

The instruction at “0x7c8ee008” referenced memory at “0x716f032e”. The memory could not be “written”.

N.B. If I restart Explorer.EXE, there is no problem from then on!


When shutting down Windows XP:

Explorer.EXE - Application Error

The exception unknown software exception (0x0eedfade) occurred in the application at location 0x7c812a5b

Runtime error 217 at 0249EC09

N.B. Then Windows shuts down ... no problem!

But I would still like to know what is causing these problems.

Edited by Robster the Lobster, 28 February 2007 - 01:28 PM.

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#2
acklan

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The two things I would start with is, running sfc /scannow and running Mem86 Memory test. Select the "free download" on the left side of the page.
You will need your XP CD you run sfc.
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#3
Robster the Lobster

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OK, thanks, I'll try those checks. Should I run sfc in safe mode?
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#4
acklan

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You can use it in normal mode. Execute it from the Run dialog box.
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#5
Robster the Lobster

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System File Checker keeps asking for files on my Windows XP install CD, yet cannot find them. I keep clicking the Retry button, but it cannot find the 'missing' files it wants to copy to the dll cache. It's maddening. What to do? I am also concerned that sfc will overwrite newer versions of system files with older ones, destroying the stability and integrity of my system. Is that a legitimate concern? (Having wrestled with Windows XP since I installed it years ago, I have a deeply ingrained distrust of its ability to protect and repair itself! Indeed, I have a deeply ingrained distrust of Microsoft. :whistling: )
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#6
Robster the Lobster

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OK, I worked around that problem by copying the I386 folder from my Windows XP installation CD to the system disk C: and setting HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\
CurrentVersion\Setup\SourcePath to C:\ (a workaround I found at http://www.updatexp....annow-sfc.html). On the 2nd attempt, sfc only asked me for one replacement file, which it said was on the SP2 installation CD, which of course I do not have because, like most people, I downloaded SP2. Any ideas on how to get sfc to look for this file in the correct location (C:\WINDOWS\ServicePackFiles)? I skipped that file (whatever it was), so I may have a corrupted version.

Edited by Robster the Lobster, 05 March 2007 - 06:55 AM.

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#7
Robster the Lobster

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Ran memtest86 v3.3 and it found zero errors. Any (new) theories on what could be causing my Explorer.exe errors?
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