Hi, I'm having the same problem as others. When I clicked on .avi file..
This message will pop out "Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience." It followed by the message regarding Dr Watson Postmortem Debugger. When pressed CTRL+ALT+DEL.. i can see drwtsn32.exe running. How should I deal with this matter?
Well, I've looked through some topics posted regarding this matter in this forum. I won't dare solve the problem by myself according to the advices available in other topics as different computer might have different settings n ways to deal with it. Thus, I await your professional advice to deal with my case.
Here is my HijackThis log file
Please do not post hijack this logs in any other forum than the malware forum as it will incourage others to do so as well. Your log has been removed and re-attached as a text file
Hope to hear from you soon. Thanks in advance.