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Program specific icons (some) have been replaced


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Oakley_Tom

Oakley_Tom

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Hi All,

I have experienced a problem with Windows XP (Pro) over the last couple of days. When attempting to start any of the Microsoft Office programs (i.e. Word, Excel, Outlook, etc.) a box would quickly appear stating that the Windows installer was being run. The box would then disappear and the program would run after a delay of a minute or two.

I eventually uninstalled, then reinstalled the Office Suite without any luck. I found a resolution for the Windows Installer Cleanup utility on Microsoft's site (http://support.microsoft.com/kb/295823), downloaded and ran msicuu2.exe. Still no go, then I found this information (http://kb.iu.edu/data/ajkk.html) about completely removing MS Office. After following the steps and re-installing Office, I was back in business!

Since then, I have noticed one small problem that I can't seem to resolve. Some of the application or program specific icons have been replaced with the generic windows "white screen" icon. The replacement seems to be very random from the Desktop to various file folders. In some cases, I can delete the shortcut and redo it to get the program specific icon back.

I have attached a screen capture of the error message when I was attempting to replace the icon for AutoCad. You can see the icon that replaced the "conventional" AutoCad icon in the AutoCad file folder and the error box is sitting in front of these icons. Any ideas or help would be greatly appreciated!!

BTW, I already have installed the XP Service Pack 2.


Thanks,

Tom

Attached Thumbnails

  • Screen_Capture_1.jpg

Edited by Oakley_Tom, 03 March 2007 - 09:10 PM.

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