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Internet speed is SLOW


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#1
biggam

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Internet speed is SLOW

Hi

I am with talktalk broadband and supposed to be getting 8mb connection speedtests show me i am getting 0.5mb I've phoned them up consistantly and apparently problem is from my end? was wondering if there I could get any help.

Thank You
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#2
macten

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My first thought was the cabling on the outside of the house. In particular, do you have any splitters out there? Awhile back I was experiencing slowness and getting disconected. The cable tech came out and I explained what was going on. He went right to a splitter on the outside of the house. He replaced it and cut and crimped new fittings on the cables running into it. Worked great after he was done.

8 months later.....I have Vonage (voip) and its been acting up lately. I have 4 cables running into my house. So I moved the modem to one of the other cables and the phone sounds better.

Are you using a modem and a router or just a modem?
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#3
biggam

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i've got a modem huawei smartAX MT882 connected through ethernet cable
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#4
macten

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if you go to: start>control panel>Network Connections and double click on Local Area Connection, what speed does it indicate?

Edited by macten, 04 March 2007 - 03:38 PM.

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#5
biggam

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100.0 Mbps
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#6
macten

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About all I can do is direct you to a couple of websites. The one site says that it could be your physical cable or network card or possibly in the Registry: (click on the link at this website and it will take you to a site where it talks about a Registry tweak you can do)

It talks about modifying your TCP Receive Window size. Something I've never done but I'm going to try it on one of my pc's and see if it makes any difference.

http://www.duxcw.com...work/slowbb.htm
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#7
Neil Jones

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I am with talktalk broadband and supposed to be getting 8mb connection speedtests show me i am getting 0.5mb I've phoned them up consistantly and apparently problem is from my end? was wondering if there I could get any help.


Read your T&Cs again.
You'll probably find that you've got a package that is described as up to 8megs, and doesn't categorically state that you will be receiving 8megs. In fact it says as much on the Talktalk website. Therefore there is nothing wrong, your line can't support 8Meg.

The speed of your connection is determined by how far away you live from the exchange. 8Meg isn't all that common, speeds of 2Mb, 1Mb and even 512k are far more common.

If you're on the new generation broadband then it auto sets itself up to a speed that your line can cope with. Therefore if its settled at 512, then on that occasion it can't go any faster. The only real solution to this is to either replace all the internal wiring (with no guarantees) or move closer to the local exchange for faster speeds.
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