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Help Please


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#1
ESB4114

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Hi i originally posted in the malware section and i was told to post here cause they think it's my graphics card or my monitor.Anyway the problems i'm having is when i try to update my drivers the screen go's black and shut's down,also when i start up my computer there's these blue dotted lines on the screen and when i try to play a video the video will turn green and freeze,and when i scroll down a page there's like this invisible line that goes across the screen when i scroll.
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#2
pip22

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I would say your graphics card has developed a fault or is using an incompatible driver, though I'm inclined to go with the former.

Is your system using an on-board video controller or a separate PCI/AGP card?
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#3
ESB4114

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I'm not good with computers so where do i go to find out if it's using those?
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#4
Titan8990

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If you have a PCI/AGP card you most likely installed it yourself since only the high end pre-builds have them. If the port where you plug you monitor into is by your printer, usb, or surrounded by other ports its most likely on board. PCI/AGP are typically towards the bottom of a computer. Also you can check your grapics by going to Start > Run > type DXDIAG. Click on the display tab and it will say the name of the hardware that displays your visuals. If you are unable to figure out if it is onboard or PCI/AGP you can just post the name of that hardware and pip22 will know which it is.
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#5
ESB4114

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My monitor is plugged into the back of my PC on the bottom.
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#6
Titan8990

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And what did DXDIAG say your display device was?
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#7
ESB4114

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It says n/a.
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#8
ESB4114

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Sooo no one can help me with my computer?
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