Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Itunes store not running


  • Please log in to reply

#1
jkelsey015

jkelsey015

    New Member

  • Member
  • Pip
  • 1 posts
i have had itunes for like 3 months and everything has worked fine.
this past 2 weeks itunes store has been saying that there is no connection.
here is my diagnostics
please help me!!!!!!!!!!

Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Computer Corporation Dimension 2400
iTunes 7.0.2.16

Current user is an administrator.

Network Adapter Information

Adapter Name: {8666EDCC-1E82-4D12-AA96-E3525CE865E3}
Description: Broadcom 440x 10/100 Integrated Controller - Packet Scheduler Miniport
IP Address: 192.168.0.10
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Wed Mar 07 18:12:26 2007

Lease Expires: Wed Mar 14 19:12:26 2007

DNS Servers: 24.92.226.9
24.92.226.102

Network Connection Information

Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled

Firewall Information

Windows Firewall is on.
iTunes is enabled in Windows Firewall.

Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
  • 0

Advertisements


#2
Major Payne

Major Payne

    Retired Staff

  • Retired Staff
  • 5,307 posts
Here's a similar problem in this forum. Check if the help will get yours working:

iTunes could not connect to the iTunes Store..., I've tried everything - please help

This may also help:

iTunes for Windows: iTunes Store Connection Troubleshooting

Ron
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP