Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

USB port problems


  • Please log in to reply

#16
happyrock

happyrock

    Tech Moderator

  • Retired Staff
  • 9,285 posts
interestingly ..dell does not show your model number in their support section...follow the link and put in your service tag number...how to locate the number is at the link too...we will the be able to gett all the drivers and bios updates for your system


http://support.dell..../...;l=en&s=gen

Edited by happyrck, 10 March 2007 - 09:18 AM.

  • 0

Advertisements


#17
maira

maira

    Member

  • Topic Starter
  • Member
  • PipPip
  • 17 posts
We apologize, but we were not able to find your service tag and/or express service code.

--------------------------------------------------------------------------------

Unable to determine your service tag.
Unable to determine your express service code

:whistling:
  • 0

#18
happyrock

happyrock

    Tech Moderator

  • Retired Staff
  • 9,285 posts
thats what the service tag finder said.. :whistling: ...strange..look on the bottom or back and see if you can find it yourself..its not just the motherboard it doesn't list...the chipset isn't listed either...
lets try this..
1. Download the Intel Chipset Identification Utility.
2. Run the Intel Chipset Identification Utility.

The utility is a standalone program with no installer package so it will not create any shortcuts on the Start menu. The file can be left on your system or deleted after it is no longer required....
this will tell us exactly what you have...get it here

you/it may also be updateable when you run it...if it does please update the chipset..

Note: If you have a version of the Intel Chipset Identification Utility that has an "update" option, please note that no personal information of any type is sent or obtained during the update process. If you choose to update, the utility performs a simple check of Intel's web site and will attempt to update the version you currently have if a newer version is detected. No information of any type is collected or returned back from your system to Intel.

Edited by happyrck, 10 March 2007 - 10:19 AM.

  • 0

#19
maira

maira

    Member

  • Topic Starter
  • Member
  • PipPip
  • 17 posts
Product Model: OptiPlex GX1 Edit


Service Tag: 9PRF11S Edit


Operating System: Windows XP Edit
  • 0

#20
maira

maira

    Member

  • Topic Starter
  • Member
  • PipPip
  • 17 posts
will this help

what I pasted above???
  • 0

#21
happyrock

happyrock

    Tech Moderator

  • Retired Staff
  • 9,285 posts
go here
and get the bios update...second one down..
  • 0

#22
maira

maira

    Member

  • Topic Starter
  • Member
  • PipPip
  • 17 posts
I have uploaded..but I dont have a diskette !!!!:(give me sometime..will have to get one.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP