[happyrock]

interestingly ..dell does not show your model number in their support section...follow the link and put in your service tag number...how to locate the number is at the link too...we will the be able to gett all the drivers and bios updates for your system


http://support.dell..../...;l=en&s=gen

Edited by happyrck, 10 March 2007 - 09:18 AM.

[Advertisements]

We apologize, but we were not able to find your service tag and/or express service code.

--------------------------------------------------------------------------------

Unable to determine your service tag.
Unable to determine your express service code

[maira]

We apologize, but we were not able to find your service tag and/or express service code.

--------------------------------------------------------------------------------

Unable to determine your service tag.
Unable to determine your express service code

[happyrock]

thats what the service tag finder said.. ...strange..look on the bottom or back and see if you can find it yourself..its not just the motherboard it doesn't list...the chipset isn't listed either...
lets try this..
1. Download the Intel Chipset Identification Utility.
2. Run the Intel Chipset Identification Utility.

The utility is a standalone program with no installer package so it will not create any shortcuts on the Start menu. The file can be left on your system or deleted after it is no longer required....
this will tell us exactly what you have...get it here

you/it may also be updateable when you run it...if it does please update the chipset..

Note: If you have a version of the Intel Chipset Identification Utility that has an "update" option, please note that no personal information of any type is sent or obtained during the update process. If you choose to update, the utility performs a simple check of Intel's web site and will attempt to update the version you currently have if a newer version is detected. No information of any type is collected or returned back from your system to Intel.

Edited by happyrck, 10 March 2007 - 10:19 AM.

[maira]

Product Model: OptiPlex GX1 Edit


Service Tag: 9PRF11S Edit


Operating System: Windows XP Edit

[maira]

will this help

what I pasted above???

[happyrock]

go here
and get the bios update...second one down..

[maira]

I have uploaded..but I dont have a diskette !!!!:(give me sometime..will have to get one.