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CAN NOT OPEN INTERNET EXPLORER


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#1
Dan1354

Dan1354

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HELLO I CAN NOT OPEN INTERNET EXPLORER\ Logfile of HijackThis v1.99.1
Scan saved at 12:23:30 PM, on 4/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\SYSTEM32\DNTUS26.EXE
C:\WINDOWS\SYSTEM32\DWRCS.EXE
C:\Program Files\Panda Software\Panda Administrator 3\Pav_Agent\Pagent.exe
C:\Program Files\Panda Software\Panda Administrator 3\Scheduler\pavsched.exe
C:\Program Files\Panda Software\Panda Administrator 3\Pav_Agent\pagentwd.exe
C:\Program Files\Panda Software\AVTC\pavsrv51.exe
C:\Program Files\Panda Software\AVTC\AVENGINE.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Panda Software\AVTC\ClShield.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Panda Software\AVTC\SRVLOAD.EXE
C:\Program Files\Panda Software\AVTC\WebProxy.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
\x5\apps\KSD\pm_ascii.exe
C:\PROGRA~1\REYNOLDS\ERALIN~1\WINTEGSM.EXE
C:\Program Files\Reynolds\ERALink32\ERALink32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\DOCUMENTS AND SETTINGS\TECH\DESKTOP\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,First Home Page = C:\Program Files\AOL Toolbar\welcome.html
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 10.19.16.100:3128
R3 - Default URLSearchHook is missing
O1 - Hosts: 66.197.153.197 idenupdate.motorola.com #webjal auth
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - (no file)
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\AVTC\ClShield.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NAV CfgWiz] C:\PROGRA~1\NORTON~1\Cfgwiz.exe /R
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{9E305FA1-BC19-4F38-824C-7CB2CB563AE3}: NameServer = 198.6.1.122,198.6.1.142
O17 - HKLM\System\CCS\Services\Tcpip\..\{C067F5D3-C508-4E0E-B496-540C223A5282}: NameServer = 10.19.16.200
O18 - Filter: text/html - {CC905FF6-B553-496C-9DFA-CFF65ADCD0FC} - C:\WINDOWS\System32\msdhmd.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: DameWare NT Utilities 2.6 (DNTUS26) - DameWare Development LLC - C:\WINDOWS\SYSTEM32\DNTUS26.EXE
O23 - Service: DameWare Mini Remote Control (DWMRCS) - DameWare Development LLC - C:\WINDOWS\SYSTEM32\DWRCS.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: Panda AdminSecure Communications Agent (PAVAGENTE) - Panda Software - C:\Program Files\Panda Software\Panda Administrator 3\Pav_Agent\Pagent.exe
O23 - Service: Panda AdminSecure Scheduler (PavAtScheduler) - Panda Software - C:\Program Files\Panda Software\Panda Administrator 3\Scheduler\pavsched.exe
O23 - Service: Panda Antivirus Report Service (PavReport) - Panda Software - C:\Program Files\Panda Software\Panda Administrator 3\PavReport\PavReport.exe
O23 - Service: Panda ClientShield (PAVSRV) - Panda Software - C:\Program Files\Panda Software\AVTC\pavsrv51.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
THANK YOU FOR YOUR HELP DAN
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