[Chris - Thecleancar]

Hello nickyboy1

the problem with BT is they now base the operations in India

Yes I knew that they were in India - they only read/work from a standard script/set of questions and answers I've been in contact a few times and they end up by referring you to Microsoft support if they cant answer the query or its not on their script!

I think I would have had more luck ordering a Take Away.

Good idea I'll order a curry next time !!

I read a couple of forums on other sites and it seems as though BT Homehub is not well thought of - people have said they are dumping the HH and going back to their old system because of lots of loss of service etc etc
I changed to Total Broadband for the speed mainly and hopefully to be able to set up a home network - its 8meg in theory I get 5.4meg most of the time, I'm just over 1 mile from the exchange.
I hope someone at G2G can come up with a set of instructions to sort this out for us - I've tried all the instructions I can find

I've conected my 2 PCs and an Xbox wirelessly to the WWW and that works ok - the set up CD found the USB adapter on 1 PC and that set up ok but only found a wired connection on the other one so I had to set up by Ethernet and change to wireless after. The Xbox was ok too according to my son.

Did you have any problems with your setup?

Chris

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Hello

Dont know if this will help at all this is the result of ipconfig/all for both PCs:-

FIRST PC
C:\>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : DELLPC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : BT Voyager 1055 Laptop Adapter
Physical Address. . . . . . . . . : 00-16-E3-C5-9D-F2
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.67
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DNS Servers . . . . . . . . . . . : 192.168.1.254
Lease Obtained. . . . . . . . . . : 16 March 2007 14:10:20
Lease Expires . . . . . . . . . . : 17 March 2007 14:10:20

Ethernet adapter Local Area Connection 3:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Controller
Physical Address. . . . . . . . . : 00-11-11-AE-DE-96

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Bluetooth PAN Network Adapter
Physical Address. . . . . . . . . : 00-0D-3C-38-D2-29

SECOND PC
C:\>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : SYSTEMAXPC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : TE100-PCBUSR 32-Bit Cardbus PC Card
Physical Address. . . . . . . . . : 00-ED-7C-8C-09-29

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : BT Voyager 1055 Laptop Adapter
Physical Address. . . . . . . . . : 00-16-E3-C5-9D-C4
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.64
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Disabled
Lease Obtained. . . . . . . . . . : 16 March 2007 14:52:22
Lease Expires . . . . . . . . . . : 17 March 2007 14:52:22

Any help please

Chris

[Chris - Thecleancar]

Hello

Dont know if this will help at all this is the result of ipconfig/all for both PCs:-

FIRST PC
C:\>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : DELLPC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : BT Voyager 1055 Laptop Adapter
Physical Address. . . . . . . . . : 00-16-E3-C5-9D-F2
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.67
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DNS Servers . . . . . . . . . . . : 192.168.1.254
Lease Obtained. . . . . . . . . . : 16 March 2007 14:10:20
Lease Expires . . . . . . . . . . : 17 March 2007 14:10:20

Ethernet adapter Local Area Connection 3:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Controller
Physical Address. . . . . . . . . : 00-11-11-AE-DE-96

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Bluetooth PAN Network Adapter
Physical Address. . . . . . . . . : 00-0D-3C-38-D2-29

SECOND PC
C:\>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : SYSTEMAXPC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : TE100-PCBUSR 32-Bit Cardbus PC Card
Physical Address. . . . . . . . . : 00-ED-7C-8C-09-29

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : BT Voyager 1055 Laptop Adapter
Physical Address. . . . . . . . . : 00-16-E3-C5-9D-C4
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.64
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Disabled
Lease Obtained. . . . . . . . . . : 16 March 2007 14:52:22
Lease Expires . . . . . . . . . . : 17 March 2007 14:52:22

Any help please

Chris

[nickyboy1]

Hi Chris. My ipconfig is much the same as yours, with one difference WINS Proxy enabled YES. I still haven't had any luck at all. I read one guy who only took about 5 mins to setup his network, I've been about 5 weeks and I still haven't managed it.

[Chris - Thecleancar]

Hi nickyboy1

I've only had mine about 5 days - you must be near to giving up by now !
We can only hope that the Geeks can help us but it does seem to have gone a bit quite at the moment

I read one guy who only took about 5 mins to setup his network,

Do you have any details of the guy who set his network up in 5 minutes - what web site was it ?

Chris

[nickyboy1]

Have a look at this article. I had no luck with it. Let me know how you get on.


http://www.microsoft...cutt_july2.mspx

[nickyboy1]

Have you seen this article
http://support.microsoft.com/kb/813936
I haven't gone through the whole article yet, but I'm wondering if more hardware is required for my computers.

[peterm]

Unless I missed it.Make and model of your wirless bits please

[nickyboy1]

Hi I have a Realtek RTL8180L IEE 802.1b Wireless Mac & Baseband Processor PCI,(Wireless Cardbus/PCI Adapter) connecting to a BT Broadband Hub. The Hub is a product produced for BT. I hope this info helps.

[peterm]

Is this it are you in england.
Click on me
Ok we have 2 users in the 1 topic.
Do you have 2 computers that connect to the www but can't share files.
Are you running zone alarm or any other firewalls. Are you running any norton products
what anti virus are you using.
Cheers
Peterm

[Chris - Thecleancar]

Hello peterm

Is this it are you in england.

Yes that is correct I subscribe to BT Total broadband - a British(English) ISP

Click on me

Yes this takes you to a BT site giving details of the packages offered by this ISP

Ok we have 2 users in the 1 topic.

I started this topic but nickyboy1 has the same problem and has posted his own topic in this forum. We were swopping information to see if we could help each other.

Unless I missed it.Make and model of your wirless bits please

I have a BThomehub - which is I think a Thomson Speedtouch 7G or 780 product each PC has a BT voyager 1055 USB 2.0 adapter

Are you running zone alarm or any other firewalls. Are you running any norton products
what anti virus are you using.

Yes Zone alarm is on both my PCs the Windows XP firewall is disabled on both PCs
One PC is running Computer associates Anti-Virus (part of the ISP package) and the other AVG Free version 7.5.446
I dont have any Norton product installed

Thanks a lot
Chris

[peterm]

Ok if it's alright with you lets make the computer with the Computer Associaties the one we will try to share a file from.
CA should not stop any data flow( best anti virus there is.) Ok i may go over things that you have done.
On both computers click start>my computer, right click>propertites >computer name tab.
What is the name of both computers, What is the workgroup for both computers.

Do you have a page like this in your router settings
Click on me
Go to my computer does the C drive have a hand under it. If yes right click on the drive go to propertities click on the sharing tab does it have checked Share this folder, Allow users to change my files and windows firewall allows this folder to be shared.

Edited by peterm, 19 March 2007 - 02:33 AM.

[Chris - Thecleancar]

Hello peterm and thanks for the help

Ok if it's alright with you lets make the computer with the Computer Associaties the one we will try to share a file from

Yes thats great this is the main PC.

What is the name of both computers, What is the workgroup for both computers.

Computer 1:- Name: DELLPC. Workgroup: MSHOME
Computer 2:- Name: SYSTEMAXPC. Workgroup: MSHOME

Do you have a page like this in your router settings
Click on me

Not exactly but the 'Hub manager' has a password protected section with the following options under "Configuration":-
Wireless
Telephony
Internet
IP Addresses
Devices
Application Sharing
Firewall
Dynamic DNS
System
IF I KNEW HOW I COULD SEND YOU SCREENSHOTS - PLEASE TELL ME HOW

Go to my computer does the C drive have a hand under it. If yes right click on the drive go to propertities click on the sharing tab does it have checked Share this folder, Allow users to change my files and windows firewall allows this folder to be shared.

Yes both PCs show the hand and "Share this folder on the network", "Allow network users to change my files" and "Windows firewall is configured to allow this folder to be shared with other computers on the network" are checked or allowed.
The Windows firewall is off on both PCs

Chris

[peterm]

to send a screen shot press Print screen key on your keyboard - very top row between F12 and number pad.
Go to Start>all programs>accessories>paint. When paint opens opens click on edit click on paste.
Go to file and save as - give it a name, In G2G click Add reply down the bottom right of the screen click Browse go to where you saved the pic and click up load. this should attach the pic.

Please go to start > my network places what is listed in here under network places.
Cheers
Peterm

Edited by peterm, 19 March 2007 - 05:40 AM.

[Chris - Thecleancar]

Hello peterm - thanks for sticking with me on this one, it looks very much like what happened last year everthing looked ok but it just would not work !!

Thanks for the info about screenshots

Please go to start > my network places what is listed in here under network places

I have tried to atttach a screenshots but it does not work I can get a file saved on Paint but it will not attach to my G2G reply

Heres whats listed in 'My network places' on Computer 1 this PC runs Win XP Home
LOCAL NETWORK
c on Dellp Computer (Dellpc)
SharedDocs on Dell Computer (Dellpc)
Usefull Stuff on Dell Computer (Dellpc)
THE INTERNET
My Web Sites on MSN
userincludes on WWW.arsenal.com
UNSPECIFIED
Add Network Place
Network Setup Wizard
Wireless Network Setup Wizard
Entire Network

'My network places' on Computer 2 There is no breakdown on this PC it runs Win XP Pro
Add Network Place
BT Home Hub (0647FHS2D)
BT home Hub (0647FHS2D)
Network Setup Wizard
Entire Network

Chris

[peterm]

I get the same problem with screenshots Ok is computer 1 the dell the one with CA.
on systemaxpc (computer2)click on entire workgroup. does this give you another page with workgroup if yes click on workgroup does this then show you a page with the dell pc if yes click on that what happens.
Can you disable zone alarm on both computers? if not then please remove it from both computers.
go to control panel click on network connections - there should be an icon saying local area connection right click on this go to propertities do you have
client for microsoft networks listed and ticked. do you have printer and file sharing listed and ticked.
Does any of your paper work that came with the hub have an internet address for help or online manual.

When you ran the Xp network wizard did you tun on ICS(internet connection sharing) If yes this could be part of the problem. Does your hub have on it that it is a 1800G model
Do you have any computer hardwired to the hub?

Cheers
Peterm

Edited by peterm, 19 March 2007 - 01:15 PM.