Hello peterm and thanks
Well what a ****** nightmare its been - now the story
Did you use the cable that came with the router or did you use the cross over cable. I assume you used the the one that came with the router which is the correct one to use.
It wasn't the one that came with the Hub(router) but it's NOT a crossover cable - it was used to connect the Xbox and one PC before wireless
Are both computers near the router ?
this is this should work so easy I am thinking more and more it's to do with something outside the router.
Are the 2 computers still close enough to connect via cross over cable?
Yes they are within 5 feet (do you use feet and inches where you are thats approx a metre and a half)
Lets try the cable into the router again please. Whichever computer is closest to the router can you plug it in (not the cross over cable)
Start the computer and do an ipconfig /all. If the ipconfig does not come back with ip between 192.168.1.64 - 192.168.1.253
then go in my network places click on the local area connection click on propertities pick the tcpip click on propertities and choose
use the following Ip . then enter IP 192.168.1.70 subnet 255.255.255.0 gateway 10.1.1.38 click ok click ok
Can you still get the www.
I chose the Systemax (the closest PC) powered down unplugged the dongle plugged in the ethernet cable and powered up. Everything seemed ok so I did an ipconfig/all which showed IP address as 192.168.1.68 but no WWW
Now things start to go wrong - I broke my golden rule DONT DO ANYTHING YOU ARE NOT TOLD TO WHEN YOU ARE NOT THE EXPERT
I thought I would try your settings anyway which I did - still no WWW access. Then a 'Help pop box' appeared from my ISP saying do you want us to fix your access problem. Now like a complete fool I clicked 'Fix' this then went though 'tests' and ended up saying we cant fix it !!!! -still no WWW
I then changed back the Network settings to 'Obtain an IP address automatically' switched off the Systemax unplugged the cable and plugged in the dongle. I switched on again and found I still no WWW.
At this point I found I could not get the WWW on the Dell either !!!! - I confess at this time the air was very blue indeed !!
Everthing appeared ok all the tray icons were ok so in desperation I used the installation CD for my ISP connection in the Systemax this went ok until during the checking stage I was advised that my either my 'wireless key' was wrong or my Hub(router) was unreachable. All lights on the Hub have all been ok thoughout this whole sorry tale - including getting the light come up to advise that a cable was in use.
I then powered down the Hub repowered it and much to my relief I got the WWW back on both PCs
The network connections window does however show the 'Internet connection' under heading 'Internet gateway' as disabled - this is I think the Xbox cable
connection - I'll get my son to try the Xbox (on wireless) next time I see him (Soccer tonight!)
You said that you had the computer connected before via cable thats what I am hopeing for again.
My plan is to see if 1 computer can connect via the cable then we connect the 2nd computer via cable then see if we can file share.
If we can get that to work then we try step by step for wireless. If this does not help then we try crossover to elimate hub
I had the Dell connected by cable before I did not use that today as I was afraid of loosing the WWW. I was wrong anyway.
I may get you to delete zone alarm not just turn it off(but last resort).
That will not be a problem on the Systemax as its a 'free use ' download but on the Dell its part of the ISP suite of 'Procection' software but we can look at that later if you want.
All this does not help you at all does it - let me know what you want to do -any screen pics etc - do you want me to try the Dell on the cable again - not to happy with that one but if it eliminates something I'll give it a go.
Thanks for all your help I do appreciate it.