Here's the deal: for all intents and purposes, the hard drive is working fine. However, when it comes to turning off the computer, it freezes in the middle of the program. The only way to shut down at that point is to restart (CTRL+ALT+Delete twice), and that works, at best. Occasionally, this does not work, and I am forced to just flipping the switch, which, as you know, opens the hard drive up to potential damage. Because of this, we are limiting our use of the computer, and we don't need to be doing this every time. What can we do? Could this be the hard drive, or a particular program? What else could it be? A virus, or worm, perhaps? We'd appreciate the support of SOMEONE WHO KNOWS (that's why we came here).
Thanks!
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