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repair windows xp


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#1
webbf

webbf

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I followed the help provided in topic #138. It worked fine until the repair option tried to boot the system and the same error message stopped the process. "Isas.exe-system error: When tring to update a password this return status indicates that the value provided the current password is not correct". I have tried many different ways to reboot, including last known good configuration and the above method with the retail disk. I need the data on my C: drive - <_< Can anyone suggest a course of action?
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#2
admin

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Sure it's not "lsass.exe"?
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#3
webbf

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You are correct it is Isass.exe-sorry about the misquote.
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#4
admin

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If the repair installation didn't work, try this method:
http://support.micro...om/?kbid=307545

Also, be sure you don't have the Sasser virus:
http://www.microsoft...dent/sasser.asp
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#5
webbf

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Those 2 sites did not let me get past the error message and finish the repair.
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#6
admin

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Then I don't know that you have any othe option but a new installation of Windows. As long as you don't partition or format your hard drive, your data will be safe. However, you will have to reinstall all programs.
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