Against my advice she opted for the cheap AOL broadband package. For the first couple of months it seemed to work fine but now it keeps disconnecting then reconnecting.
A little blue box pops up saying
AOL erroer (ac-3002),
system information: ACS 18.104.22.168
Tcp/ip connection, error 0x84100113
winxp-sp2, Mcafee personal firewall plus
She connects to the router through a usb cable and the make of the router is Netgear DG834gV3.
So the two things I would like to do is solve this connection error with out having to restart the pc over and over again and...
Connect to the internet without using the AOL software if possible because I think its a load of bloatware.
Oh yeah I've done the spyware and virus scans with hijack logs ect.
Thanks in advanced.