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#1
gazzer

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I think I need to know how to fix my my site from verizon dsl customer web space My site I built in front page 2000 at http://mysite.verizo...i/index.htm the page has disapared after the last update, error http 404, I figure it's somthing in the server applacation files but I know not enough to get anywhere alone please help. thanks G

I can see my ftp flies there, logged on to ftp, but but i can't view the site with http:// in, in a broswer?,
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#2
Major Payne

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Hi:

While logged into the server via FTP, look carefully at the file structure that leads to your index.htm file. The simplest thing as having your index.htm as Index.htm or the complete path wrong can give you problems. Make sure "vze7lofi" is correct.

This gets you to your login page which I'm sure you know:
Verizon Login . You should be able to check your file structure online using Verizon's CPanel (may be called something else).

HTHs,

Ron
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#3
gazzer

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thanks but it dosen's work, I think somthing curepted or may have deleted a nessary file from the ftp place.
or a free hit counter buggered up everything.
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#4
Major Payne

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I don't understand "doesn't work". You said the FTP showed you the files on your site when it logs in. It should show you the file/folder paths for entire site. You're getting a 404 error:

10.4.5 404 Not Found

The server has not found anything matching the Request-URI. No indication is given of whether the condition is temporary or permanent. The 410 (Gone) status code SHOULD be used if the server knows, through some internally configurable mechanism, that an old resource is permanently unavailable and has no forwarding address. This status code is commonly used when the server does not wish to reveal exactly why the request has been refused, or when no other response is applicable.


Were you able to login to your Web Site via Verizon? Using File Manager you should be able to descern where your paths and files are and correct them. You can also check the CHMOD code for your folders/files. I can't help yo fix this without knowing if you have validated/corrected any paths or file/folder names. Can you give a link to another page using the http://mysite.verizon.net/vze7lofi/ path?

Ron
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#5
gazzer

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Ron, first off thanks for your help.
Verizon gives no access to my files, from logging on to my verizon,except through telex web builder software. I've built my page in Microsoft front page. What I meant was I was logged onto my ftp space via a web browser. I don't know any computer html languages.
I've solved the problem not knowing exactly how by doing 2 things I've It seems the ftp address to upload web pages was ether wrong or, NAV was blocking what it said was a Trojan horse when I was publishing with front page. Or both, So I temporarily turned Norton off and ran the publishing feature to a different address instead of ftp.mysite.verizon.net/ the right host name is ftp://ftpmysite.verizon.net/ and then using my user name and password. the web address is http://mysite.verizo...7lofi/index.htm
Any way one of the two things fixed the problem, I am sorry for not being clear on the mater.
It may have been that Nav was blocking some important information from uploading,
I’m curious to know more about what makes the pages fall into place to a http address opposed to a ftp address, and perhaps add more things to my site. Sincerely Gerard
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#6
Major Payne

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Hi:

Glad you got the problem solved although it wasn't clear which did it. LOL You might read more about FTP vs. HTTP here:

The Difference Between FTP and HTTP

I use SmartFTP (free) for all my file transfers as I can have both the remote and local windows open with the directory lists.

Ron
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