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MS Office apps not responding


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#1
Bonnie001

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I'm running XP Pro on an athalon 64. I've installed Office 2003. Office apps work quite well when I load them from a fresh boot; however, if IE Explorer is open and online, when I try to open a document (Word) or spreadsheet (Excel) I get a "not responding" error.

Any suggestions?

Regards,
Bonnie
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#2
Retired Tech

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If you have Norton then click NAV then options then misc then remove tick from enable office
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#3
Bonnie001

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Thank you, Keith!

While I'm not running Norton's I am running Zone Alarm... And as soon as I 'allowed' the programs - voila!

Cheers!

Bonnie
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#4
Retired Tech

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Thank you for letting me know how you fixed it, it had to be something to do with firewall or AV as it only kicked in when you went online
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