Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

MS Office apps not responding

Started by Bonnie001 , Apr 05 2005 05:47 AM

  • Please log in to reply

#1
Bonnie001
Posted 05 April 2005 - 05:47 AM

Bonnie001

    New Member

  • Member
  • Pip
  • 2 posts
I'm running XP Pro on an athalon 64. I've installed Office 2003. Office apps work quite well when I load them from a fresh boot; however, if IE Explorer is open and online, when I try to open a document (Word) or spreadsheet (Excel) I get a "not responding" error.

Any suggestions?

Regards,
Bonnie
  • 0

Advertisements

#2
Retired Tech
Posted 05 April 2005 - 06:02 AM

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
If you have Norton then click NAV then options then misc then remove tick from enable office
  • 0

#3
Bonnie001
Posted 05 April 2005 - 07:25 PM

Bonnie001

    New Member

  • Topic Starter
  • Member
  • Pip
  • 2 posts
Thank you, Keith!

While I'm not running Norton's I am running Zone Alarm... And as soon as I 'allowed' the programs - voila!

Cheers!

Bonnie
  • 0

#4
Retired Tech
Posted 05 April 2005 - 07:41 PM

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Thank you for letting me know how you fixed it, it had to be something to do with firewall or AV as it only kicked in when you went online
  • 0
Back to Office · Next Unread Topic →




Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

  1. Geeks to Go Community
  2. → Software
  3. → Office

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP