I reset the machine and booted from the cd they gave me (Data lifeguard tools). It found the drive and told me I have 137GB. Still not showing the full capacity.
I read around a bit and it even says in the manual that this can be resolved in windows XP by installing later service packs. Well he has SP2. The only other things I can think of is he needs a bios upgrade. But his PC is only 2 1/2 years old...........
I'm kind of stuck. How do I get his machine to recognize the entire drive?
I ran Belarc on his machine and a BIOS agent, here's what I got:
Operating System
Windows XP Home Edition Service Pack 2 (build 2600)
System Model
Enclosure Type: Desktop
Processor a
1.25 gigahertz AMD Athlon
128 kilobyte primary memory cache
512 kilobyte secondary memory cache
Main Circuit Board b
Board: nVidia-nForce
Bus Clock: 100 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 08/01/2003
Drives
217.47 Gigabytes Usable Hard Drive Capacity
142.24 Gigabytes Hard Drive Free Space
LITE-ON DVDRW LDW-451S [CD-ROM drive]
SONY DVD-ROM DDU1612 [CD-ROM drive]
3.5" format removeable media [Floppy drive]
SAMSUNG SP0802N [Hard drive] (80.06 GB) -- drive 0, s/n 0637J3FW845913, rev TK100-23, SMART Status: Healthy
WDC WD3200JB-00KFA0 [Hard drive] (137.44 GB) -- drive 1, s/n WD-WCAMR3643686, rev 08.05J08, SMART Status: Healthy 512 Megabytes Installed Memory
Memory Modules c,d
Slot 'A0' has 512 MB
Slot 'A1' is Empty
Local Drive Volumes
c: (FAT32 on drive 0) 40.02 GB 3.89 GB free
d: (NTFS on drive 1) 137.44 GB 137.43 GB free
g: (FAT32 on drive 0) 40.01 GB 917 MB free
BIOS Date: 08/01/03
BIOS Type: Phoenix - AwardBIOS v6.00PG
BIOS ID: 08/01/2003-nVidia-nForce-6A61BB01C
OEM Sign-On: NCD0801 BS
Chipset: Unknown
Superio: Winbond 627F/HF rev 7 found at port 2Eh
OS: WinXP SP2
CPU: AMD Athlon XP 1250 Mhz
BIOS ROM In Socket: Yes
BIOS ROM Size: 256K
Memory Installed: 512 MB
Memory Maximum: 1024 MB
Memory Slot 01: 512 MB
Memory Slot 02: 0 MB
ACPI Revision: 1.0
MOBO is a M7NCD
I'm not sure if the bios needs to updated or not, just speculation on my part. I did find what I think are updates for it on the Biostar website but I have never done a bios flash and would rather avoid it if at all possible.
Any ideas?
Edited by Geeves, 17 March 2007 - 06:53 PM.