[carmen-jane]

There are files on my computer that are encrypted, files that shouldn't be.
i have come across "cryptneturlcache" and as i don't know what it is and my husband is away for a week so i cannot ask him.
is it possible that this is the cause of my problem.
all messenger files seem to be encrypted along with some others.
can you please help me.
i am at my wits end.

[SRX660]

You need to go to the malware forum and see if you have a trojan or rootkit on your computer.

http://www.geekstogo.com/forum/Malware_Rem...o_Here-f37.html

SRX660

[carmen-jane]

so are you saying i need to post this question in there? Or that Cryptneturl is a virus?
thanks

[Tyger]

I wouldn't delete the files until I knew they are malicious. They seem to be connected to the software certification process that Microsoft uses to verify drivers and software that you download from the web.