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#16
305boy

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i recently installed it after the problems began and was not able to view video while running it or my previouse version.the errors I provided do not correspond with failed video viewing attempts. sorry for not answering earlier
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#17
305boy

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i have adobe flash player 9 activex, j2se runtime environment 5.0 update ll,windows media format 11 runtime and windows media player 11 on my computer,you didnt ask about this information but i hope this is somewhat usefull to you.
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#18
piper

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Do you have a firewall installed/active, like Windows XP Firewall? If so, disable it and try to view the video again.

Let's check the Javascript settings for IE 7 again:
1. Select Tools > Internet Options.
2. Click on the Security tab.
3. Click the Custom Level button.
4. Scroll down to the Scripting section.
5. Select Enable for Active Scripting and Scripting of Java
Applets.
6. Click OK.
7. Select YES if a box appears to confirm.
8. Click OK. Close window.
9. Reload page.

Then If you do have JavaScript enabled and are still receiving the error, a
majority of the time the detection failure is due to an incomplete
installation of Flash Player.

Once you finish this, restart your computer and then reinstall Flash
here: http://www.adobe.com...mp;promoid=BIOW

If this does not help please clear your browsers cache:

To clear your cache:
1. Open IE7 and click on the "Tools" menu.
2. Select "Internet Options."
3. Click on the "General" tab if it isn't selected already.
4. Click on the "Delete..." button.
5. Under the heading "Temporary Internet files," click "Delete
Files..." (Note that it can take up to 30 minutes for your computer to delete
your cache history.)
6. Click "OK" to exit.

If none of this helps, switching to a different browser is an option.
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#19
305boy

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i have done everything and still no luck.
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#20
piper

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Here's my last idea: have you run a full scan with your Antivirus software lately?

I will try to get some additional eyes on this thread and will post back as quickly as possible.
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#21
Whiskeyman

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It is possible that your computer time being incorrect may be causing some of your problems. Right click the time on your taskbar then click Adjust Date/Time. Set the correct date and time on the Date & Time tab then set the correct Time Zone on it's tab. Click Apply> OK.

Once that is done go to Start> Run and type services.msc then press the ENTER key. Double click on Automatic Updates in the list and in the Startup type: dropdown box change it to Automatic. Click the Start button then click Apply> OK. Now double click Background Intelligent Transfer Service and make sure it is set to Manual in the Startup type: dropdown box and that it is Started. Close out of Services once that is done.

Now go to Windows Update and try downloading all of the critical updates. You may need to disable your anti-virus program while the updates are being downloaded and installed.

Post back when these steps have been completed.
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#22
305boy

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hello i have completed all the steps except the last on because the windows update page will not load up, it takes me to a blank web page.
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#23
Whiskeyman

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Okay let's try this batch file. Download fixWU.zip and unzip it. Double click on fixWU.bat to re-register the following files. You will be prompted after everyone of the files is registered. Click OK for each one. After that try Windows Update again.

-------------------------
regsvr32 wuapi.dll
regsvr32 wups.dll
regsvr32 wuaueng.dll
regsvr32 wucltui.dll
regsvr32 msxml3.dll
regsvr32 jscript
-------------------------
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#24
305boy

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i think you are the smartest person I ever meet, problem solved thanks for all your help.
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#25
Whiskeyman

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You're welcomed.
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