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Random disconecting from internet connection


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#1
alestor666

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So I'm not sure if this is even the right place for this if its not move it lock it correct me whatever sorry for any inconvenience. well heres the problem I'm running windows vista home premium 32 bit connected to the internet through the cable company. my connection is set up like this. internet cable comes into the house into my room to an external modem--> external modem is hooked up to a linksys router --> 3 cables branch off from there 1 to my computer 1 to a younger sisters and one to a ps3. what seems to be happening is every couple minutes to seconds my internet likes to disconnect or maybe its re establishing itself i do not know. i can tell mostly because if i have yahoo messenger open i can see it open to try to reconnect followed by any other program connected to the internet. the problem has happened before and its on and off as to when it happens its been doing it more frequently now. i have a god understanding of computers under my belt but only on computers not the internet and not networking so I'm stumped any help is greatly appreciated oh and on a side note this happens to all things connected to the router. if there is any additional info u require let me know and id be glad to get it and repost asap and to save time please tell me how to get the info u need it will save time without me having to reply with "how do i get that?" if i don't know well i await any help with great anticipation i attached my dxdiag report if that happens to be needed as well

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Edited by Fenor, 19 March 2007 - 05:54 PM.

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#2
Tyger

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Get into the router's "home page", the instruction booklet will tell you how, and make sure it is configured to maintain the connection and if possible put your login information on the router and clone your MAC address. These will all help you keep the connection.

PS: for linksys the home page is usually http://192.168.1.1

and the login is admin

Just click that link.
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#3
98springer

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If it's affecting all 3 computers, it sounds like the modem or router. In my case, I'd make sure I have the coax from the wall well connected at the wall and on the modem. I tend to get lazy with those connectors. :whistling: While you're at it, you might as well reseat (disconnect and reconnect) all of the cables between the wall and the router.

Also check the power connections for the modem and router. Make sure that everything's plugged in snugly.
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#4
Tyger

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Springer's point is important, and also there may be connections outside your house that can be faulty and "glitch" your connection. Including the one to the cables on the poles.
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