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STOP Error out of sleep mode.


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#1
MikeFromNY

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I've been attempting to figure this out for a while but haven't gotten anywhere with it. As of a few weeks ago my computer crashes to bluescreen every time I bring it out of sleep mode, with the STOP error KERNEL_STACK_INPAGE_ERROR 0x00000077 (0xC0000185, 0xC0000185, 0x00000000, 0x003B4000). I checked the forum topic about STOP error codes and already ran Chkdsk with the /f switch to no avail. Does anyone know exactly what's going on when I come out of sleep mode that's doing this, what could have caused it to start happening a few weeks ago, and possible solutions to fix this? I use sleep mode a lot in class so I can keep my battery going for the whole school day and it's pretty important that I get it working sooner than later. I am using hibernate right now and that works fine but takes time. Any help would be appreciated, thanks.
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#2
pip22

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According to Microsoft's own troubleshooting tips, the error value "0xC0000185" which appears in your stop error is likely the result of an IRQ conflict between two devices.
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#3
MikeFromNY

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Any suggestions as to how to solve the problem?
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#4
Whiskeyman

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Go to Start > Run and type msinfo32 then press the <Enter> key. Expand Hardware Resources and click on IRQ. Look in the right window for problems. What are they if any?
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#5
MikeFromNY

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Everything appears to be OK.

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#6
Whiskeyman

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Troubleshooting "Stop 0x00000077" or "KERNEL_STACK_INPAGE_ERROR"

RESOLUTION
To resolve this issue, use the appropriate method:


Boot Sector Virus

To determine if you have a boot sector virus, run a current virus-checking program, and if needed, disinfect your computer.


Not a Boot Sector Virus

View the System Log in Event Viewer for additional error messages that help you determine the device that is causing the error.

  • Bad block. Stop 0x77 is caused by a bad block in a paging file, or a disk controller error, or in extremely rare cases it is caused when non-paged pool resources are unavailable.
  • If the first and second parameters are 0, then the stack signature was not found in the kernel stack. The cause of this issue is defective hardware. If the I/O status is C0000185 and the paging file is on a SCSI-based hard disk, you should verify the disk cabling and SCSI termination.
  • If the I/O status code is 0xC000009C or 0xC000016A, this normally indicates that the data could not be read from the disk due to a bad block.
  • If you can restart your computer after the error message, Autochk runs automatically and tries to map out the bad sector. If for some reason Autochk does not scan the hard disk for errors, manually start the disk scanner. If your computer is formatted with the NTFS file system, run Chkdsk /f /r on the system partition. You must restart your computer before the disk scan begins. If you cannot start your computer due to this issue, use the Command Console and run Chkdsk /r.
  • Defective or unreliable random access memory (RAM) is another common cause of this issue.
  • Verify that all the adapter cards in your computer are properly seated.
  • Ensure that all adapter card contacts are clean.
  • Disable system caching in the BIOS to see if this resolves the error.
  • If this does not resolve the issue, your computer mainboard (motherboard) may be damaged.


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#7
MikeFromNY

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I sort of ran through that list and eliminated most things besides hardware failure... and if it is hardware failure, it would be the hard drive becuase when i pop my other hard drive in and try to put my laptop into sleep mode it works fine coming out. I would really appreciate some tips on what I can do to diagnose the problem or fix it before i just assume my hard drive's a brick.
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