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windows installer 3.1 fails to install.

Started by kewofkrew , Mar 20 2007 07:12 PM

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#1
kewofkrew

Posted 20 March 2007 - 07:12 PM

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Member
10 posts

Hello, recently my Windows XP SP2 crashed and had to repair it using my OEM disk. Well I got it up and running but now I am having a problem updating. Every time I check for updates it tells me I need Windows installer 3.1. So I tell it to install, but it then tells me it failed to install and that I need to restart my computer. I do so, and it repeats the whole process over again telling me I need to restart my computer. I have done this 4 times now with no end. I checked my add/remove programs list and I know for a fact I had it before my Windows XP crashed, and it's not there anymore after the repair. Have tried system restores, but they don't help. And I can't seem to get around this. As always help is greatly appreciated. Thank you for taking the time to read this.

#2
1101doc

Posted 20 March 2007 - 10:42 PM

Trusted Tech

Retired Staff
909 posts

It might work better to download and save Windows Installer 3.1 and run it offline. It is available here: http://www.microsoft...;displaylang=en Validation will be required.

#3
kewofkrew

Posted 21 March 2007 - 12:38 PM

Member

Topic Starter
Member
10 posts

Wow, I was so frustrated about all this and I forgot all about downloading it and installing it offline. Thanks for the reply, now my computer is up and running fully updated.