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Outlook 2000


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#1
thoot12

thoot12

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It shows messages in the inbox, but when I click on it I get the message ( Unable to display folder, errors have been detected in c:\ bla..bla \outlook\outlook.pst) Quit all mail-enabled applications, and then use the inbox repair tool....

But that does not fix it...Ran it several times....

Trey
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#2
piper

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Hi, thoot12.

1. Am I correct in assuming you can not open Outlook at this point?

2. Do you also need to retrieve data from the old PST file, such as Contacts, Inbox, Calendar, etc.?


If the answer to #1 is yes, let's remove your current PST file from your mail profiles. Go to Control Panel, Mail, Data Files. Do you see your problem file listed there? If so, take note of the file name and location, then highlight it and click Remove. This does not delete your file, just removes it from your profile. Now, try to open Outlook. It should open and create a new, empty PST file.

If the answer to #2 is yes, let's try to open your old PST file so we can move all the items back into their places. In Outlook click File, Open, Outlook Data File. Browse to your old PST file. Hopefully, it's not so corrupted that it won't just open. If it opens, go into each folder, Calendar for instance, click the Edit menu, Select All. This should highlight all the items. Then click Edit menu again, Copy to Folder. When the Outlook folder list comes up, highlight the new folder and click OK.

Please post the results.
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#3
thoot12

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Outlook will open, I can see messages in my inbox, When I click to see them is when I error up... I cannot open the pst file..

Trey
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#4
piper

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Alright. Did you attempt the things I suggested?
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#5
thoot12

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Have not tried #1 yet...Would you like me to do so?
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#6
piper

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Yes, please do both, then post back the results. And you did run SCANPST.EXE on your PST file?
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#7
thoot12

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Have not tried scanpst.exe, Not sure where to run that one, also in cntrol panel-mail isee no option for data files...This is a xp pro os...

Trey
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#8
piper

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Scanpst.exe is the Inbox Repair Tool. Under Office XP, it's located at C:\Program Files\Common Files\System\Mapi\1033. I think it's the same for Office 2000. If you can't find it, do a Search for it. This may fix the problem.

*LindaGail is keeping her fingers crossed

If that doesn't repair your PST file, I'll track down additional information for Office 2000 data files.
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#9
thoot12

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allright I found Scanpst.exe and it cured it...
Thanks so much


Trey
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#10
piper

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Good deal :whistling:
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