[crooner]

Hi.

My problem began trying to fix a malware issue using one of G2G's stickied topics. From msconfig, I chose to start in safe mode. (I couldn't seem to prompt my selection during start-up) Since then, I can't seem to start my comptuer. A screen comes up asking me how I would like to start up:

*Safe mode
*Safe mode with networking
*Safe mode with Comand prompt

*Last known good configuration (your most recent setting that worked)

*Start windows normally

I've tried Safe mode, Last known good config, and start normally. It keeps looping me back to the same screen.

I'm running WindowsXP on a Gateway around a year old.


Please help, so I can try and resolve my malware issue. Thanks in advance for your time.

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Hi crooner!

Please go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum. If you are unable to run and/or post a HJT log, then post that in your initial post in the topic you create in that forum.

Fenor

[Fenor]

Hi crooner!

Please go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum. If you are unable to run and/or post a HJT log, then post that in your initial post in the topic you create in that forum.

Fenor

[happyrock]

try this first

look here....using floppy to overwrite the boot.ini file...
if /when you do get it booted...use msconfig and make sure that /safeboot in the BOOT.INI is not checked

you may also want to try this...

1. Restart your computer, and then press F8 during the initial startup to start your computer in Safe Mode with a command prompt.

2. Log on to your computer with an administrator account or with an account that has administrator credentials.
3. Type the following command at a command prompt, and then press ENTER:
%systemroot%\system32\restore\rstrui.exe
4. Follow the instructions that appear on the screen to restore your computer to an earlier state.

Its best to not use the /safeboot in the BOOT.INI unless you have already tried the other ways to get to safe mode. Because if the computer never makes it to safe mode and that option is on, you may have to do a repair on windows...

Edited by happyrck, 28 March 2007 - 07:49 AM.