I run Windows xp sp2, and havn't had a problem scanning and saving a file for over a year.
I tried to scan a picture. The scanner seemed to do everything correctly, but when i came to saving the scan to a file i got the following message:
Access to C:\Windows\System32\sapicvba.dll was denied. I could not save to a file as it came up several times and had to close the program. I tried to re-install the software several times, which included un-installing and then re-installing it. No luck
I tried to restore Windows to a earlier version, but It wouldn't restore to more than a week ago....even though it indicated it could.
This failing, I then used Norton Ghost 10 to restore the whole operating system and programs to a past backup.
This worked and I could then scan documents and save them to a file.
However, once again this last week, I tried to scan a picture and save the picture to a file and got the following message.
Access to C:\Windows\System32\sndopmak.dll was denied and I could not save the scan. even though the scan seemed to work ok but couldn't save it.
I again tried to reinstall the software several times and no luck, same message. I also again tried to restore the op system to a prior time, but it doesn't work. Something is going wrong.
I did call the Epson tech support and they said it was a windows problem and they could help me.
I wanted to see if anyone on here had the same problem.
The scanner seems to work, but I can't save the scan or get access to it because of these error codes...which mean nothing to me, except the dll file is locked and my program can't get access to it..
I appreciate any help someone might have, or who to contact at microsoft to get help....