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Cant get anymore microsoft/windows updates


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#1
dirkalbright

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Hi, I've searched everywhere for a solution to this and I cant seem to find an answer. I've been trying to get Microsoft updates but everytime I go to the webpage with internet explorer all It does is freeze up. Same thing with automatic updates, it freezes up at 9% or never even starts at all. Please let me know what I need to do. Im running windows XP professional service pack 2. I have comcast internet with a linksys router.


HijackThis log removed

Edited by Fenor, 30 March 2007 - 02:41 AM.

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#2
cheyenne 09

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Hi Dirkalbright
Welcome To Geeks To Go Please try this Link and see if you can Download updates now choose the Express Option Good Luck

Microsoft Windows Updates Link
http://update.micros...t.aspx?ln=en-us

:whistling: Cheyenne 09 :blink:
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#3
fozziebear

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Download/install Dial-a-Fix from here:
http://www.softpedia...ial-a-fix.shtml
Launch the program,place a check in the box:
'Fix Windows Update'.
Then click on 'GO'.
Make sure you then press:
'Flush SoftwareDistribution'.
Then restart your pc,let me know what happens please.
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#4
dirkalbright

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Download/install Dial-a-Fix from here:
http://www.softpedia...ial-a-fix.shtml
Launch the program,place a check in the box:
'Fix Windows Update'.
Then click on 'GO'.
Make sure you then press:
'Flush SoftwareDistribution'.
Then restart your pc,let me know what happens please.



Hey I did everything that you said, but during the dial-a-fix process I got this error: C:\windows\system32\wuaueng.dll (version)

error- 2147023824


It still finished though and when I restarted the computer it was still freezing whenever I tried to access microsoft updates and automatic updates were turned off. What do you suggest next?
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#5
Whiskeyman

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Go to Start> Run and type services.msc then press the <Enter> key. Scroll down to Background Intelligent Transfer Service and double click it. In the Startup type: box set it to Manual. Click Apply> OK. Now scroll up to Automatic Updates and double click it. In the Startup type: box set it to Automatic. Click the Start button then click Apply> OK. Close out of Services. See if you can access the updates now. If not download fixWU.zip and unzip it. Double click on [b]fixWU.bat. Click [b]OK in each box that pops up. Try Windows Update again.

Attached Files


Edited by Whiskeyman, 30 March 2007 - 11:52 AM.

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#6
dirkalbright

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Go to Start> Run and type services.msc then press the <Enter> key. Scroll down to Background Intelligent Transfer Service and double click it. In the Startup type: box set it to Manual. Click Apply> OK. Now scroll up to Automatic Updates and double click it. In the Startup type: box set it to Automatic. Click the Start button then click Apply> OK. Close out of Services. See if you can access the updates now. If not download fixWU.zip and unzip it. Double click on [b]fixWU.bat. Click [b]OK in each box that pops up. Try Windows Update again.



Thanks~!. Ok I did all of that just like you said and i was able to access the windows update webpage for a small second and then it froze right back up again and the automtic update shield went from 9% to 13%. Now im right back to not being able to do anything...this is crazy..lol.
Any help would be welcomed.
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#7
Whiskeyman

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I would say it's time to rule out malware.

Read this;

You Must Read This Before Posting A Hijackthis Log, Required steps before posting your log.

Then post a HJT log here;

Malware Removal - HiJackThis Logs Go Here
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#8
dirkalbright

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I would say it's time to rule out malware.

Read this;

You Must Read This Before Posting A Hijackthis Log, Required steps before posting your log.

Then post a HJT log here;

Malware Removal - HiJackThis Logs Go Here



Ok you just confused me. You say I should rule out malware, but you want me to post a hijackthis log in the malware forum~?. Will that help me out if I do?
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#9
diabillic

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He is instructing you to post a HijackThis log so we can rule out malware as the issue.
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