Well i am having trouble with my daughters pc big time, had trouble with the hard drive and had to put new one in and re-install windows xp proffesional with service pack 2. it was al up and running lovely when this was done at the weekend with no probs.
Then yesterday she turned the pc on and this is what happened. It did not load windows instead it came up with a black screen with the folowing:
Windows could not start up because the following file is missing or corrupt
<windows root> \system 32 \ntoskrnl.exe
please re-install the the file to continue.
Well i inserted the cd booted it up hoping to go into the repair screen, huh no such luck it wld not allow me to do anything. can get the bios screen up and the list of menu screen ie safe mode and with promt etc, but no matter which one i click on, it just goes back to the black screen. Have done a search on google about this and most places are telling you to put the cd in and type in when the comand promt comes up but it does not come up for me, no matter what i do, the other solution they say is start in safe mode run anti viurs etc but again this will not let me do it.........
could someone please please help me with this problem, its so frustrating as she has alot of course work now put bk on the new hardrive and she will be doing her gcse after easter and needs it.