[WizMaster]

My younger bro was using the comp today and he was chatting on msn.Then a file was send to him
it tells you to check the picture out and stuff.he accepted it and open it.No picture at all.He complained to me and i noticed that its a virus but i dont know the virus name so i decided to ask for help here.

Any solutions?

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While we appreciate the fact that you want to help out, we do not allow non-Staff Members to post Malware help on the boards. There are too many things that could go wrong. Many of our members are not well trained in computer operation and do not have the skills required to remove these infections on their own. After all, if they could remove the infection safely on their own, they woudln't be asking us for assistance. We prefer to have these issues fixed in the controlled environment of the malware forum with the assistance and guidance of our Malware experts. I hope you can understand the sensative nature of this.

If you are interested in training to become a Staff Member, please post Here

Thank you for your cooperation!
If you have any issues with this policy please PM a Moderator or Admin.

[Supercalifragilistic]

While we appreciate the fact that you want to help out, we do not allow non-Staff Members to post Malware help on the boards. There are too many things that could go wrong. Many of our members are not well trained in computer operation and do not have the skills required to remove these infections on their own. After all, if they could remove the infection safely on their own, they woudln't be asking us for assistance. We prefer to have these issues fixed in the controlled environment of the malware forum with the assistance and guidance of our Malware experts. I hope you can understand the sensative nature of this.

If you are interested in training to become a Staff Member, please post Here

Thank you for your cooperation!
If you have any issues with this policy please PM a Moderator or Admin.

[dsenette]

Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty (and you may not be) then post a hijackthis log in THE MALWARE FORUM forum.
(Posting HiJack This logs in any other forum other than the malware forum is forbidden. If you post an HJT log in any other forum, it will be removed and it will take you longer to get help, so please make sure you only post HJT logs in the malware forum)

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread..

[WizMaster]

kk i will do as instructed.