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Unable to use hotmail plus acct on Outlook


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#1
limeman

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I have a hotmail plus account and I want to run it on Microsoft Outlook 2003. It is suppose to work, that is why i pay for it. I am well aware of the proper settings, but it simply will not connect. It says my user name and password won't work. If I go to www.hotmail.com, I can log in with no problem. Any Ideas?
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#2
Major Payne

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I know you said you're familiar with the settings, but the smallest mistake can keep you from connecting. Double check your set up against what Mico$oft says.
How to Configure Outlook to work with Hotmail

Scroll down for 2003.

Ron
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#3
limeman

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Thanks for replying, but seriously, I have viewed a dozen different sites to get help on this issue. They all state the exact same thing as the article you linked to. I have added and removed the hotmail setup from Outlook several times to verify I was doing it properly.
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#4
Major Payne

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Hi:

Since the link information didn't work for you and I don't use Microsoft Outlook 2003, I have asked other techs to help you.

Ron
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#5
Neil Jones

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Try this:
http://email.about.c...qt/et080202.htm
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#6
acklan

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A you using the entire email address as your user name or just the name before the @ symbol? This is a common mistake. If you are you have to use the entire email address as the user name.
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#7
limeman

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Yep, checked that too. The only thing I can think of at this time is to create a new profile and start over again. I was just hoping to not have to go through all that. The current profile might be corrupted someway.
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#8
acklan

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Try clearing your cookies and temp files.
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#9
rstones12

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Open Outlook click on Help > Detect and Repair

Follow the on-screen prompts and then retry to set up your Hotmail account.
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#10
acklan

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Is your computer connected to a Linksys router. I read earlier where a user neeed to update the firmware to resolve a similar problem.
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#11
limeman

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I found the solution - I hope this can help someone else.

http://www.microsoft...;displaylang=en

It has to do with upgrading to I.E. 7 and the inability of some background programs to get HTTP authentication. Downloaded program and I was up and running.
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